Senior Systems Engineer - (Citrix and VMWare)

Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Full Time Mid-level / Intermediate
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Description

Here at Datacom we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

Our Infrastructure Platforms and Applications team focus on providing stability and availability of our customers' technical environments to ensure all infrastructure services are available for their needs. Join our team of close-knit, skilled professionals who thrive on using various technologies and are passionate about delivering quality support to our clients.

About the Role

We are seeking an experienced Senior Systems Engineer to join our Virtualisation support team. The majority of the team are based in Auckland, but we're flexible on where you're based. You'll provide support services to our customers across Citrix, VMware virtualised environments and underlying infrastructure.

You will:

  • Be part of a technical engineering team focused on client-related technical requests, incidents, or problems
  • Ensure consistency and quality in the delivery of service, as defined within Service Level Agreements
  • Maintain operational standards for nominated technologies
  • Identify and progress opportunities for technology innovation within or across clients

Requirements

About you:

This role would suit someone who has had multiple years of experience in a similar Senior Systems Engineer role. You have proven your expertise by obtaining Citrix and VMware virtualisation certifications. You thrive in an environment with various technologies and clients and enjoy working alongside other technical professionals to deliver outstanding service. Your excellent communication skills allow you to express your exceptional problem-solving skills and ability to work in a diverse team.

Key Technical Experience/Skills

  • Experience supporting virtualisation technologies with the certs to prove it! (Citrix, VMWare, HyperV, Nutanix)
  • Support experience with infrastructure engineering (server, storage, and networking connectivity
  • Experience utilising enterprise systems monitoring tools
  • PowerShell scripting experience
  • Hybrid Cloud support knowledge and experience (Azure, Citrix Cloud)
  • Experience coaching and mentoring other engineers

Benefits

Why Datacom?

At Datacom we believe that doing good is good for business. We've maintained our local family feel whilst expanding globally across Australia, Asia, US and the UK. Our brand and reputation depend on ‘proving the promise' and we aspire to be a trusted business partner for our customers across an array of industry sectors.

This is a fantastic opportunity to join a tight-knit team in the midst of an incredibly exciting time as we take on the challenge of helping our customers grow their businesses. All this backed by NZ's largest privately owned IT firm, Datacom.

We offer our staff a competitive salary package, fantastic perks and benefits like healthcare, life insurance, discounts at local retailers, and a supportive, flexible working environment. If you want to join a company making a difference, apply now!

Job tags: Azure PowerShell VMware
Job region(s): Asia/Pacific
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