Cloud - Technical Product Manager, Infrastructure

Distributed, AMER

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Posted 1 month ago

We are looking for a Technical Product Manager to focus on our Elastic Cloud offerings, which are the fastest growing line of products at Elastic.

If you are passionate about Cloud, we would enjoy talking with you!

What You Will Be Doing:

You will work together with the Cloud Product Management team, engineering, customers, other internal stakeholders to position and grow Elastic Cloud.

You will capture market competitive and trend data, customer feedback, customer usage data, and other key information to develop product insights and help drive the product roadmap.

More specifically, you will:

  • Collect, organize and prioritize inputs for driving region expansion of Elastic’s cloud offering
  • Work with cloud vendors on forecasting compute and storage infrastructure needs per expansion plans.
  • Identify instance configurations for our multi-tenant fleet, to optimize cost/performance for our customers, based on data analysis  
  • Represent product management in our IaaS cost management process to continuously improve margins and operational efficiencies.
  • Independently measure product KPIs, which will drive process improvements and future product features 
  • Develop detailed use-cases and product requirements, working closely with the engineering team through the design, development, and product deployment process
  • Understand and remedy customer needs by interacting directly with customers, reading and understanding support tickets, and listening for valuable feedback
  • Support product marketing and sales enablement to craft customer focused messaging and content

What You Bring Along:

  • You have 2+ years in product management for a SaaS product(s) and have a deep understanding of SaaS and IaaS domains, ideally developer-targeted SaaS products. 
  • Experience in medium-large scale compute infrastructure planning, forecasting and management and other business aspects of a SaaS platform
  • Knowledge of AWS/GCP/Azure compute and storage infrastructure is an advantage (e.g. AWS i3 vs. Azure Ls_v2 vs. GCP n1/n2/n2d) 
  • The ability to dive deeply into the technical understanding of how a product works. 
  • Ability to understand customer needs, build customer value and highlight competitive differentiation through packaging and pricing
  • Experience crafting high quality sales and customer-facing content including presentations and web copy as well as guiding the product marketing team to create content
  • Excellent spoken and written English communication skills
  • Experience or willingness to work in a distributed organization
Job tags: AWS Azure GCP
Job region(s): Remote/Anywhere Europe
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