Staff DevOps Engineer - Cloud

New York City - NY, Remote

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Hyperscience
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Posted 2 weeks ago

Company DescriptionHyperscience is a technology company blazing a new path in enterprise automation with a reimagined approach to building and powering processes. The Hyperscience Platform is the world's first Software-Defined, Input-to-Outcome Automation platform used by top public companies and government organizations around the world to build and run mission-critical processes with ease and speed.
Hyperscience helps enterprises quickly build and roll out new business processes with built-in automations, reduce manual errors, increase high- and low-skilled employee productivity, and eliminate the need for costly transformation. Hyperscience’s Intelligent Document Processing solution has been implemented at some of the world's leading financial services, insurance, healthcare and government organizations, including TD Ameritrade, QBE Insurance Group Limited and Voya Financial, helping them lower costs, reduce error rates by 67% and increase employee capacity by 10x.
Since its founding in 2014, Hyperscience has grown to more than 250 employees with offices in New York City, Sofia, Bulgaria, and London, UK, and has consistently been recognized as one of the best places to work, with a collaborative and innovative culture and best-in-class benefits.
Job DescriptionAs a Staff DevOps Engineer, you will lead capabilities that are critical to Hyperscience’s success and the success of our Cloud footprint.Hyperscience serves our customers on-premise (including client-managed private clouds) and is currently building out our Cloud SaaS offering. Our Cloud focused DevOps team is responsible for defining the technology stack, tooling, automation, standards, and practices for the Cloud SaaS offering.  
You will collaborate with our SRE team on our SaaS and general Cloud incident management, including building an Observability stack to support our SLAs, SLOs, and SLIs. You will partner with our application engineering teams to ensure alignment with the Product roadmap and technical roadmap.
Our focus is on automation. This means that strong software development and scripting practices and capabilities are central to the team.This is an exciting time for Hyperscience’s product and business. You will have the opportunity to influence and deliver on a bold vision for transforming the way organizations model and execute their business processes, and there will be many opportunities for growth along the way.

Responsibilities:

  • Partner with our product management teams to implement services and architecture that help grow our total addressable market and drive better customer adoptions across our Cloud resources.  
  • Respond to Cloud incidents and provide expert troubleshooting and diagnostic input to help resolve issues, while also participating in follow up work to continuously add stability to our platform.
  • Act a mentor toward team members, whilst sharing your technical knowledge and building up their professional skills.
  • Own end-to-end high impact projects  that directly relate to our company’s critical business needs.
  • Partner with product engineering teams to evolve Hyperscience products and services reliability, serviceability, and operations, for our Cloud-based SaaS offering.
  • Influence designs, architectures, standards, and methods for distributed systems for reliability, scalability, and serviceability.
  • Collaborate with a world-class engineering team to propose Cloud services that solve recurring patterns our Cloud customers face.

Qualifications:

  • Bachelor’s degree in software engineering, computer science, computer engineering, or related technical field OR equivalent practical experience
  • 8+ years of experience related to a DevOps-based Cloud environment 
  • Strong troubleshooting and analytical skills 
  • Strong experience scripting in Python and Bash
  • Experience in operations, including automation, monitoring, alerting, and incident management
  • Experience with cloud infrastructure, ideally AWS or Azure
  • Experience with container orchestration technologies like K8s
  • Experience working on enterprise software on cloud
  • Excellent verbal and written interpersonal and teamwork communication skills

Nice-to-haves:

  • Experience with agile development methodologies
  • Experience with python web framework like Django or Flask
  • Experience in relational database systems troubleshooting, performance tuning, development and migration

Location:

  • Ideally this position is in New York, Toronto, or London, but working remotely elsewhere on the US East Coast is an option.
Benefits- Top notch healthcare for you and your family- 30 days of paid leave annually to help nurture work-life symbiosis- A 100% 401(k) match for up to 6% of your annual salary- Stock Options- Wellness stipend- Pre-tax transportation and commuter benefits- 6-month parental leave (or double salary to pay for your partner's unpaid leave)- Free travel for any person accompanying a breastfeeding mother and her baby on a business trip- A dependent care stipend up to $3,000 per month, per child, under the age of 21 for a maximum of $6,000 per month total- Daily catered lunch, snacks, and drinks- Budget to attend conferences, train, and further your education- $1,000 one-time-use WFH stipend and $75 monthly WFH stipend- Relocation assistance
We are an equal opportunity employer. We welcome people of different backgrounds, experiences, abilities and perspectives. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Job tags: AWS Azure Bash Django Python
Job region(s): North America Remote/Anywhere
Job stats:  4  0  0
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