Senior Site Reliability Engineer Manager


Full Time Senior-level / Expert
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Posted 1 month ago

Vonage Product Management Mission: Vonage London is the emerging leader in the $100B+ cloud communications platform (CPaaS) market. Customers like Airbnb, Viber, TikTok, Snapchat, and many others depend on our APIs and SDKs to connect with their customers all over the world. As businesses continue to shift to a real-time, customer-centric communications model, we are experiencing a time of impressive growth.

Why this role matters

Come grow your career at Vonage within our SRE team. Quality at Vonage is at the center of everything we do. If you want to create products that change the world and are committed 100% to customer success—this is the place. Great products. Great people. Great team. Great opportunity. We are looking for highly motivated technical talent that will step up and have an impact.

We are looking to hire an extraordinary Senior Site Reliability Engineering Manager, where you will be leading a world class SRE team that owns the foundational infrastructure that the company depends on for our production and customer facing services.


What you will do

  • Provide leadership to SRE team, acting as a player/coach
  • Create growth plans for all team member, helping people grow and progress their careers
  • Own the infrastructure services that serve production and customer traffic
  • Aim to reduce toil on every opportunity
  • Be the escalation contact for critical infrastructure incidents, coordinating their resolution
  • Participate in an on-call rotation
  • Ensure long-term team health
  • Develop and own roadmap for long term service growth

What we value:

Being disruptive. Getting things done. With smart people. Enjoying knowing that the work we do is having a global impact by enabling never before imagined communications.

We have big goals, and we want the people who join us to be self-confident, focused on customers and delivery, and who are structured and committed in their approach. We iterate quickly, we fail fast, we take smart chances. We value those who will help us continue this spirit

Values matter at Vonage. We are on a mission to bring value for consumers and enterprises through global cloud based communications.

But just as important as delivering value is how we deliver that value.

We believe in integrity. Both personally and professionally. We believe in empowering our employees and are actively seeking entrepreneurs in training who want to help build something larger.

We have gotten to this point by being committed, passionate, and focused on getting things done. We need more people like us. If this appeals to you then we encourage you to apply.

What you will bring

  • Strong engineering-related management experience - with emphasis on leading an SRE/DevOps function in a fast paced technology environment
  • Strong technical background, heavily focused around the Linux stack
  • Good experience of large scale and distributed infrastructure
  • Understanding of cloud platforms and related technologies
  • Proven track record of owning and delivering highly impactful engineering projects, from conception to completion
Job tags: Linux Reliability engineering
Job region(s): Europe
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