Deployed DevOps Engineer

San Francisco

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Retool
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Posted 1 month ago

WHY WE'RE LOOKING FOR YOUOur business is growing at breakneck speed as more, and larger, customers are building on Retool. How our customers deploy and onboard onto Retool is crucial for their long term success with our product. We’re looking to hire the first DevOps Deployed Engineer who will work closely with our customers to help them deploy Retool on their own cloud infrastructure, and advise them on DevOps best practices. Thanks to your work our customers will be able to get up and running faster, and their setup with Retool will be more stable and secure. All this with the goal of helping customers operate better and more effectively with Retool apps. 
WHAT YOU'LL DOYou will be the expert to our customers on deploying Retool. You’ll share your knowledge of DevOps and site reliability, including deploying with Docker or Kubernetes across a range of platforms, including AWS, Azure, GCP, and Heroku. You will help customers when they are first onboarding on to Retool to make sure they are deployed effectively. You’ll advise customers on their setup and will help them follow best practices. This is a rare DevOps role where you’ll be working directly with customers. 
WHO YOU'LL WORK WITHYou’ll be working closely with our Deployed Engineering and Customer Success Managers, as well as our Sales, Support, and Engineering teams. You'll be joining a team who works together well, enjoys focusing on our customers, and really likes plants.

IN THIS ROLE, YOU'LL:

  • Help our customers deploy and scale Retool on their infrastructure of choice 
  • Help customers debug their deployment setup if they run into issues 
  • Use your expertise to create best practice materials to both share with customers and to set them up for success
  • Disseminate your knowledge on devops to the rest of Retool and help us uplevel our own devops functions
  • Help interview and grow the deployed engineering team

THE SKILLSET YOU'LL BRING:

  • B.S. in Computer Science or a related field
  • 2-3 years of working on DevOpsor Site Reliability 
  • Web infrastructure experience
  • Experience working with AWS, Azure, or GCP, and eagerness to learn additional platforms
  • Deep understanding ofDocker and Kubernetes
  • Ability to quickly learn and set up new deployment environments
  • Experience in database architecture and SQL
  • Strong written and verbal communication skills 
  • Excitement to work with customers on novel issues
  • Ability to take on open-ended problems in unstructured environments
  • Ability to think on your feet and solve problems during video calls with technical customers
Job tags: AWS Azure Docker GCP Kubernetes REST SQL
Job region(s): North America
Job stats:  1  0  0
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