Staff Software Engineer, Data Infrastructure

Remote - US

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ASAPP
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Posted 1 month ago

At ASAPP, we are on a mission to build transformative machine learning-powered products that push the boundaries of artificial intelligence and customer experience. We focus on solving complex, data-rich problems — the kind where there are huge systemic inefficiencies and where a real solution will have a significant economic impact. Our CX performance platform uses machine learning across both voice and digital engagement channels to augment and automate human work, radically increasing productivity and improving the efficiency and effectiveness of customer experience teams.
The Data Engineering team at ASAPP designs, builds and maintains our mission-critical core data infrastructure and analytics platform. Accurate, easy-to-access, and secure data is critical to our natural language processing (NLP) customer interaction platform which interacts with tens of millions of end-users in real-time.
We’re looking to hire a Data Engineer with a knack for building out data infrastructure systems able to handle our ever-growing volumes of data and the demands we want to make of it. Automation is a key part of our workflow, so you’ll help design and build highly-available data processing pipelines that self-monitor and report anomalies. You’ll need to be an expert in ETL processes and know the in’s and out’s of various data stores that serve data rapidly and securely to all internal and external stakeholders. As part of our fast-growing data engineering team, this role will also play an integral role in shaping the future of data infrastructure as it applies to improving our existing metric-driven development and machine learning capabilities.
As our operations keep growing, we encourage applicants from all locations in the US to apply. 

What you’ll do

  • Design and deploy improvements to our mission-critical production data pipeline and data warehouse
  • Recognize data flow patterns and generalizations to automate as much as possible to drive productivity gains
  • Expand our logging and monitoring processes to discover and resolve anomalies and issues before they become problems
  • Develop state-of-the-art automation and data solutions in Python and Spark
  • Increase the efficiency, accuracy, and repeatability of our ETL processes
  • Know how to make the tradeoffs required to ship without compromising quality

What you'll need

  • At least five years of experience
  • A mix of some of the technologies below:
  • - Infrastructure: Expertise in AWS, Kubernetes, Jenkins, Terraform, and general automation/alerting/monitoring/security skills- Python: Expert in Python 3+- JVM: Expertise in Scala or Java- SQL - Proficient in some dialect of SQL

Benefits & Perks

  • Competitive compensation with stock options
  • Comprehensive medical, vision, and dental insurance
  • 401k matching
  • Fitness and wellness stipend
  • Mental well-being benefits
  • Professional learning and development stipend
  • Parental leave, including adoptive and foster parents
  • 3 weeks paid time off (increases with tenure) and unlimited sick leave
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at careers@asapp.com to obtain assistance. #LI-DNI 
Job tags: AWS Java Kubernetes Python Scala Spark SQL Terraform
Job region(s): North America Remote/Anywhere
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