Director, Engineering (Site Reliability and Platform)

United States

Full Time Executive-level / Director
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Posted 3 weeks ago

*Role can be based anywhere in US
About the position:Everbridge is looking for a full-time Director for its Site Reliability and Platform Engineering Teams with functional knowledge in all areas of SaaS Operations and software delivery enablement with experience in management of large-scale global applications infrastructure and software delivery. The successful candidate should have experience working in a Software-as-a-Service offering. Candidates should also have experience designing, planning, implementing, tuning and operating software application technologies including automation code, cloud environments, micro-service architectures, and clustering technology. The right candidate shall know and follow all applicable industry best practices for management of a global application platform.
About the team:As a member of our SaaS Operations team, you will join a highly motivated group of bright, fast-paced engineers. You'll work in a cutting-edge cloud environment that will power our company's impressive growth. We are smart, innovative, and ambitious, and are looking for great people to join us.

What you'll do:

  • Lead the Everbridge Site Reliability Engineering and Platform teams.
  • Drive Design, Architecture, Operability, Security, and Scaling of the Everbridge Platforms
  • Help develop and maintain processes, tools, and documentation in a multi-region cloud deployment.
  • Facilitate the evaluation of automation and new software solutions.
  • Collaborate with Architects, Developers, Data Reliability, and platform teams on designing scalable and highly available systems.
  • Ensure proper security, monitoring, alerting and reporting for application platforms.
  • Troubleshoot and resolve production issues
  • Help drive the capacity planning process

What you'll bring:

  • Experience in application delivery in a SaaS or Highly Available Hosting Environment
  • Experience in migrating from a monolith N-tier architecture to a distributed microservices architecture (event driven vs message driven)
  • Experience in designing for the cloud and utilizing cloud native solutions.
  • Experience with medium-scale to large-scale UNIX/Linux production environments, preferably as part of an online service provider.
  • Strong sense of ownership of large projects and complex tasks.
  • Strong interpersonal and communications skills
  • Ability to solve problems quickly while taking an automation first approach.
  • Hands on experience release, deployment, and environment lifecycle management.
  • Experience with multi-cloud & hybrid-cloud technologies.
  • Experience with Open Source technologies.
  • Experience with virtualization & container technologies
  • Hands-on experience with infrastructure-as-code tools and CI/CD concepts. (Preferably HashiCorp tools like Terraform/Consul/Packer/Nomad and management tools like Kubernetes/Salt)
  • Experience with more advanced automated monitoring and log aggregation systems. (NewRelic, DataDog, SumoLogic, Splunk, Logstash, etc.)
  • Experience with multi-geography and distributed systems.
  • Working knowledge of web, application, database, and OS server systems (Nginx, Tomcat, MongoDB, ElasticSearch, ZooKeeper, RabbitMQ, Redis)
  • Ability to manage competing priorities in a complex environment
  • U.S. Citizen or Green Card holder
  • Able to pass a Federal drug screening

Bonus if:

  • Previous experience working in SaaS Site Reliability Engineering and/or Platform Engineering (Site Reliability Leader, Software Engineering Manager, Operations Manager, etc.)
  • Bachelor's degree or equivalent work experience
Bridger Culture: 
At Everbridge, we have a mission that matters – to keep people safe and businesses running during critical events. Our “Bridgers” join Everbridge to make a positive impact on the world through their work. The core of our company culture is built around making a difference. Our people are dedicated to solving problems during difficult times and challenging situations as our software was built to save lives. We are a rapidly growing organization transforming the field of critical event management and need passionate, committed and determined individuals to help us carry out our mission. Our environment is dynamic, and our culture is constantly evolving and expanding in order to provide the best employee experience. Click here to learn more about what we do. Passionate about our mission? Want to #BeTheBridge? Apply to be a part of our team today! Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Job tags: CD CI Elasticsearch Kubernetes Linux MongoDB Nginx Open source Packer RabbitMQ Redis Reliability engineering Salt Terraform Tomcat Unix Virtualization
Job region(s): North America
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