Director - Platform Engineering


Full Time Executive-level / Director
Uniphore logo
Apply now Apply later

Posted 2 weeks ago

We are looking for a hands-on and passionate Director of Platform Engineering to join us at our Bangalore/Chennai office in India to lead, grow & guide our platform engineering team. This role will be reporting to our VP of Platform Engineering based in Palo Alto, CA and will be responsible for all Platform engineering efforts related to our revolutionary Conversational Service Automation (CSA) Platform which is the foundation for all our Product and Solutions. Our Conversational Service Automation (CSA) Platform is a hyper scalable and modular AI platform which brings together all the core components necessary to build industry leading Conversation AI and Automation solutions. This role is expected to hire, lead manage a team of 25-30 people spread across multiple locations in India. Key Responsibilities and Expectations from this role,·         Hiring, Managing & Leading a high performance platform engineering team in India.o    Hiring and Mentoring the best engineering talento    Hands on Leadership and Guidance to the team·         Collaborate and drive Platform Architecture, Design and Engineering ·         Program, DevOps & Release Mgmt to ensure Release Predictability, Robustness and Quality·         Drive a culture of robust, high quality, scalable and reliable platform services.·         Understand & Collaborate through the entire product life-cycle from concept to execution while working with closely with peers in Product Management, Data Science, Application Engineering and Delivery. Qualifications and Eligibility,·         Bachelor or Masters degree in CS or related areas.·         10+ years of Product and Platform Engineering in Enterprise/B2B product space and of which at least 5 years in the capacity of a Sr Engineering Manager or Director role.·         Well-versed with Agile/Kanban SW practices·         Experience in building ML/AI driven, data and compute intensive platforms and products·         Strong organizational & leadership skills.·         Start-up experience is highly desirable·         Extensive experience in working with stakeholders to create hiring strategies to build high performance teams.·         Stound knowledge of big data, cloud and ML processing architectures & infrastructure·         Familiar with latest platform technologies - Microservices, Containers, Orchestration, Containers, Messaging, SQL, NoSQL, ML engineering, Auto-scale, HA/DR, Multi-tenant, AWS/GCP/Azure cloud, data lakes and pipelines ·         Technology exposure: Java, Kafka, Spark, Mongo/Cassandra, Postgres, AWS, Dockers, Kubernetes, Superset, Flink, Beam, ActiveMQ, Redis, GoLang, Python etc·         Exposure to Cloud Architecture, Scalability and Security is highly desirable.Must be knowledgeable about latest industry & technology trends, best practices, and change management.Uniphore is a global Conversational AI technology company with offices in the U.S., India and Singapore. Uniphore believes the future of customer service is every voice being truly heard. The Company’s vision is to bridge the gap between people and machines through voice. Uniphore enables businesses globally to deliver transformational customer service by providing a platform of Conversational Analytics, Conversational Assistant and Conversational Security that changes the way enterprises engage their consumers, build loyalty and realize efficiencies.
Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics. For more information on how Uniphore delivers business value using Conversational Service Automation, please visit
Job tags: AWS Azure GCP Golang High performance Java Kafka Kubernetes Postgres Python Redis Spark SQL
Job region(s): Asia/Pacific
Job stats:  2  0  0
  • Share this job via
  • or