Infrastructure Engineer, APAC

Kuala Lumpur, APAC

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Posted 3 weeks ago

At UiPath we see boundless potential in the way we live. It drives the way we work. Our culture is our most valuable asset, that's why it acts like a compass to us. We’re fast, immersed, humble and bold. And that’s not just words on the walls.
Eliminating time-consuming tasks means people get to do more of what they love. It’s an inspiring, high stakes challenge that motivates us, and this common passion bonds UiPath employees globally. We all strive every day to be better and to accelerate human achievement.
We make robots, but we hire people. Would you like to be part of this journey?

This is what you will do at UiPath:

  • Provide infrastructure and security design support and installation/setup/upgrade services of UiPath and resold products (on-premise, private/public cloud or hybrid) across Asia Pacific
  • Provide hands-on L2/L3 Infrastructure services, support and troubleshooting for server and product installation and setup, including knowledge transfer and documentation
  • Draft, develop and maintain bilingual usage, operation and support manuals
  • Support GTM leaders in closing service opportunities, including requirements analysis, scope definition, effort estimation, completion timeline, risk mitigation and proposal development
  • Assist Sales team with L3 expertise support on server and product installation requirements and constraints during RFI/RFP/RFQ and POC/POV
  • Participate in pre-sales client workshops to help shape best-fit solution in close operation with Sales and Implementation teams
  • Architect and document infrastructure solution, taking into account customer environment and third-party systems as required
  • Participate in or lead infrastructure and security workshops during post-sales (implementation) phase
  • Resolve escalation requests regarding infrastructure/security and provide preventive solutions
  • Conduct approved customer and partner trainings and workshops to enable and empower
  • Conduct infrastructure engineer evaluation of candidates nominated by selected partners as part of UiPath Service Network (USN) accreditation program
  • Provide coaching and on-the-job training to understudies (internal and external)

  • At least 3 years of experience in network protocols, network administration and network security. Those with greater experience, deeper knowledge and wider exposure will be considered for Senior
  • Good knowledge of security as it relates to cloud-based infrastructure
  • Demonstrable system architecture and customer handling skills and the ability to work with or provide leadership to distributed regional/global teams
  • Experience in creating Server Cluster Architectures (Failover Clusters, High Availability systems)
  • Ability to work in a cloud-based or hosting environment (Microsoft Azure Cloud is an advantage)
  • Knowledge of Microsoft Active Directory and SQL Server, prior experience is an advantage 
  • Experience using automated monitoring tools (SCOM, SCCM, Nagios)
  • Knowledge of ITIL and industry best practices
  • Experience in writing PowerShell scripts is a must
  • Strong virtualization experience using Hyper-V, VMWare, Citrix XenApp/XenDesktop
  • Experience with workstation management systems and desktop imaging
  • Experience with Web Server technologies, especially IIS
  • Bilingual with fluent written and spoken English and Chinese, business competency in any other language is a plus
  • Previous experience with working with Automation Anywhere, Blue Prism, OpenSpan is an advantage
  • Excellent individual performer and team player with strong problem-solving skills
  • Willing and able to travel up to 30% (post-COVID-19). 
Life at UiPath like a lot of startups, can sometimes feel like a roller coaster. It comes with changes and challenges, but also with the opportunity to shape how work is done, to have great impact and learn a great deal.  At UiPath, we value a range of diverse backgrounds experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, military and/or veteran status, or any other protected classes.
UiPath is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a medical condition or disability which inhibits your ability to complete any part of the application process, and are in need of a reasonable accommodation to complete the process, please contact us @ and let us know how we may assist you.
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Job tags: Azure High availability SQL Virtualization VMware
Job region(s): Asia/Pacific
Job stats:  1  0  0
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