Site Reliability Engineer

Remote - USA

Fanatics Inc logo
Fanatics Inc
Apply now Apply later

Posted 1 month ago

Company Overview
Fanatics is the global leader in licensed sports merchandise and changing the way fans purchase their favorite team apparel and jerseys. Through an innovative, tech-infused approach to making and selling fan gear in today's on-demand culture, Fanatics operates more than 300 online and offline stores, including the e-commerce business for all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA), and more than 200 collegiate and professional team properties, which include several of the biggest global soccer clubs (Manchester United, Real Madrid, Chelsea). Fanatics offers the largest collection of timeless and timely merchandise whether shopping online, on your phone, in stores, in stadiums or on-site at the world's biggest sporting events.  At Fanatics, we’re a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support.  We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.   
About the Team
Fanatics is first and foremost a technology company. We are powered by cutting-edge tech created by our small agile teams using the latest tools and technologies under our highly analytical, forward thinking, and open-minded leadership. As the global leader in licensed sports merchandise, we challenge ourselves by improving our new fully responsive NodeJS cloud commerce platform, Elasticsearch engine, and deep data science capabilities while building the best-in-class retail manufacturing and supply chain technologies. Our tech teams work together to revolutionize data science and engineering initiatives, provide highly scalable real-time and streaming platforms, and create secure e-commerce and in-stadium fan experience products. Our own e-commerce platform transacts in over 190 countries, 17 languages, and 14 currencies. Our motto is “#GSD”—get stuff done—and we do just that. If you want to be at the nexus of sports, commerce, and technology, come be a part of our industry-leading team here at Fanatics Tech.
The Site Reliability team at Fanatics supports the end-to-end reliability of the V-Commerce business model, which is a world-wide verticalization of an eCommerce business model.  The team is designing and delivering enterprise integrations and tooling to support production site reliability (monitoring, alerting, event management).  New integration development is required along with a plan to optimize existing tools while consolidate our footprint.  Position requires a visionary with design skills who can play any role necessary in building the solution to support production site reliability (monitoring, alerting, event management). 
As a Site Reliability Engineer for Fanatics, you are at the pivot point of operations with software expertise.  An SRE is responsible for availability, latency, performance, change management, monitoring, major incident management, and refining software enabling these key technical and business functions. The Site Reliability Engineers balances time between operations/on-call duties and developing systems and software that help increase site reliability and performance. 

In this role you will

  • Build and scale our cloud-based, SaaS, and on-prem monitoring solutions.
  • Ensure high availability of production and lower life cycle services
  • Develop automation of software that helps with our alerting, autoscaling, and failure recovery
  • Leverage best practices and actively drive initiatives towards the AWS Well-Architected Architecture model 
  • Champion a high availability operations culture for all services for our customer base

What we are looking for

  • Core knowledge and experience AWS and Linux operating systems and shell scripting
  • Coding skills for infrastructure such as Go and Python
  • Server management and automation
  • Team player mentality; one for all and all for one.
  • Good written and verbal communication with ability explain technical concepts
  • Passion for monitoring and the fundamentals of Site Reliability 
  • Production environment problem solver
  • Willingness to share on call schedules and flexible work hours
Tryouts are open at Fanatics! Our team is passionate, talented, unified, and charged with creating the fan experience of tomorrow. The ball is in your court now.
Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud.  Fanatics never seeks payment from job applicants.  Fanatics recruiters will only reach out to applicants from an or email address.  For added security, where possible, apply through our company website at

NOTICE TO CALIFORNIA RESIDENTS/APPLICANTS: In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we collect include your name, government issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information.  We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future contract positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.
Job tags: AWS Elasticsearch Go High availability Linux Python Streaming
Job region(s): North America Remote/Anywhere
Job stats:  5  0  0
  • Share this job via
  • or