Senior Reliability Engineer

Auckland, NZ

Full Time Senior-level / Expert
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Xero
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Posted 4 weeks ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
The Data team is responsible for driving the adoption of data driven decision making across Xero - for both our internal users and our global audience of small business owners, bookkeepers and accountants. 
About the role
As a Reliability Engineer within the Data Platforms team, you will make an impact by taking ownership and accountability for the performance, reliability and security of our Data Platforms and associated integrations. You will improve operational statistics by applying reliability engineering practices as agreed by team’s Service Level Objectives 

What you'll bring with you

  • Exposure and proven track record of implementing and supporting a data platform at scale
  • Track record of solving customers' problems through softwareExperience defining and implementing a capacity planning process 
  • Excellent communication skillsPractical Knowledge of ITIL practices 
  • Takes ownership of problems and executes a pragmatic and collaborative approach to their resolveExperience in administering virtualisation and container orchestration environments.
  • Experience with DevOps, including CI/CD,  automation Experience with implementing and integrating with monitoring and alerting tools 
  • Experience in the deployment, automation, maintenance, and management of Cloud-based environmentsExperience with Kubernetes, Docker, or OpenShiftExperience with supporting Data platforms preferably in cloud environments
  • Experience in securing Big Data environments.
  • Management of security at multiple levels – network, infrastructure, application, and dataExperience in teams employing Agile and DevOps practices – continuous automated testing and deployment of code
  • Bachelor of Computer Science, or relevant experience

What success looks like

  • A successful, secure, performant, reliable and scalable platform that enables business to be data driven with minimal operational issues
  • Improved operational statistics as a result of reliability engineering practices with clear measurable reporting trends
Why you should become a Xero
It’s a diverse and inclusive environment, with people who will respect, challenge, support and mentor you to do the best work of your life. We’re a place where innovation and change are not only encouraged but also celebrated. We value our people and want them to enjoy and take pride in their work.
We’re very supportive of flexible working arrangements and offer a competitive remuneration package including shares and life insurance, in addition to your base salary. We have a culture we’re proud of. Whether you're after a workplace with a social vibe, or a workplace which understands your family is priority - Xero is all of that and more
Xero is an NZ Immigration Accredited Employer and Rainbow Tick certified too.
Please include a cover letter in your application, telling us why you’re a great fit for this position.
Job tags: CD CI Docker Kubernetes Reliability engineering
Job region(s): Asia/Pacific
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