Senior Manager, Reliability Engineering

Arlington, Virginia, USA

Full Time Senior-level / Expert
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Posted 1 month ago

Amazon Web Services (AWS) is looking for a Senior Reliability Engineering Manager to manage and drive reliability throughout our infrastructure builds. As the Sr. Manager of Reliability Engineering you will own staffing and managing multiple engineering teams, setting the team culture, best practices, and planning. You will work across all AWS service teams to drive consistency and stability across AWS core products.

You should be passionate about cloud computing, and about building simple and elegant software solutions and customer-centric products. You should have a track record of reducing down time in highly complex, scalable, loosely coupled systems. You should know how to prioritize, communicate clearly and compellingly, and understand how to drive a high level of focus and excellence with a strong team.

AWS in general, and this business in particular, operates at very large scale and on critical workloads, so a passion and discipline around operational excellence is key. A high level of ownership and accountability is a must.

This will be a highly visible role in a strategic space for AWS. As part of the Region Services leadership team you will have the opportunity to work across the organization and with AWS management to ensure that AWS remains the best place for builders.


Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.


We are dedicated to supporting our new team members. Our team has a broad mix of experience levels and Amazon tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.


Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.


Basic Qualifications


· Bachelor's Degree in Computer Science, Mathematics, Information Technology or other Engineering field
· 10+ years of experience site reliability engineering
· 5+ years working the observability space
· 5+ years of leadership experience managing other managers with a team of their own



Preferred Qualifications

· Master's Degree in in Computer Science, Mathematics, Information Technology or other Engineering field
· 3 year's experience leveraging AWS platform or similar Cloud experience
· Experience building and operating scalable infrastructure software or distributed systems
· Experience in high-scale hiring and talent management on teams of multiple disciplines
· Strong sense of ownership, urgency, and drive
· Keen ability to achieve stretch goals
· Proven track record of hiring and managing diverse, deeply talented & high performing engineering teams
· Breadth and depth of experience building and managing software systems and teams
· Excellent written and verbal communication skills with the ability to present complex technical information in a clear and concise manner
· Meets/exceeds Amazon’s leadership principles requirements for this role
· Meets/exceeds Amazon’s functional/technical depth and complexity for this role

*Please email AWS Sourcing Recruiter, Scott Korkowski (korkowsk@amazon.com) if you have questions.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit

https://www.amazon.jobs/en/disability/us.


**For more information on Amazon Web Services, please visit http://aws.amazon.com.**

This role will sit in our new headquarters in Northern Virginia, where Amazon will invest $2.5 billion dollars, occupy 4 million square feet of energy efficient office space, and create at least 25,000 new full-time jobs. Our employees and the neighboring community will also benefit from the associated investments from the Commonwealth including infrastructure updates, public transportation improvements, and new access to Reagan National Airport.

By working together on behalf of our customers, we are building the future one innovative product, service, and idea at a time. Are you ready to embrace the challenge? Come build the future with us.



Job tags: AWS Reliability engineering
Job region(s): North America
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