Platform Engineer

Remote - US

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Posted 1 week ago

At ASAPP, we are on a mission to build transformative machine learning-powered products that push the boundaries of artificial intelligence and customer experience. We focus on solving complex, data-rich problems — the kind where there are huge systemic inefficiencies and where a real solution will have a significant economic impact. Our interaction platform uses machine learning across both voice and digital engagement channels to augment and automate human work, radically increasing productivity and improving the efficiency and effectiveness of customer experience teams.
As part of the Platform team, critical ingredients to success include understanding how application services run in the cloud infrastructure and providing a solid foundation for building and iterating on resilient, scalable services. If you have a healthy sense of curiosity, constant improvement mindset and thrive in an environment of startup-paced execution, ASAPP is the ideal place for you.

What you'll do

  • Join a team of engineers (SMEs and generalists) to create frameworks, services and tooling to increase productivity, quality and joy of development across ASAPP
  • Be an active mentor to junior engineers
  • Participate in team’s on-call rotation, triaging and addressing production issues
  • Raise the bar of ASAPP’s engineering culture

What you'll need

  • BS degree in Computer Science, or equivalent hands-on experience
  • 5+ years experience building distributed systems and/or infrastructure tooling
  • We use Go, Typescript, Python, data stores - MySQL, Redis and message queues - Kafka, RabbitMQ. Experience with any similar technology or language is fine.
  • Self-learner, independent, and have outstanding problem-solving skills
  • Excellent written and verbal communication skills
  • Very comfortable with all aspects of backend engineering and methodologies like coding, testing, observability. 

What we'd like to see

  • MS degree in Computer Science
  • 2+ years of experience with cloud technologies like AWS, Kubernetes etc. 
  • Collaborative and flexible approach to problem solving. ASAPP’s developers are the platform team’s customers. So being customer centric is key to success in this role.


  • Competitive compensation
  • Fitness and wellness perks
  • Learning and development opportunities
ASAPP is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. If you have a disability and need assistance with our employment application process, please email us at to obtain assistance. #LI-DB1
Job tags: AWS Go Kafka Kubernetes MySQL Python RabbitMQ Redis
Job region(s): North America Remote/Anywhere
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