DevOps Engineer (Observability Team)

Cluj-Napoca, Romania

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8x8, Inc. logo
8x8, Inc.

Posted 1 month ago

As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. [NYSE: EGHT] is to transform the future of business communications. The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.
For additional information, visit, or follow 8x8 on LinkedInTwitter and Facebook.
8x8 is at the forefront of global communications during these times when people rely on us for their communication needs. We are transforming, modernizing, and unifying our platform and products. We are growing our services using all the major public clouds, migrating to Kubernetes for deployments globally, and adding world-class monitoring to provide the most reliable experience for our customers.
We are looking for a DevOps engineer to join the team that provides shared infrastructure for our internal engineering teams to monitor, alert and troubleshoot hundreds of services. Our goal is to provide highly available and reliable pipelines for the massive amount of performance metrics and logs that flow from internal services, as well as support numerous open-source and commercial products. The ideal candidate is someone who is comfortable coding and interested in building things that cover many different types of technologies, services, and platforms.


  • Build, maintain and upgrade the observability platform’s infrastructure components, deployments, and configurations across multiple cloud providers
  • Engineer with the goal of continuous delivery using containers and Kubernetes
  • Write automation code for provisioning and configuring our systems and pipelines
  • Build, configure and deploy internal tools used in the CI/CD pipeline
  • Find solutions to problems that disrupt the availability, performance, and stability of our systems
  • Build tooling and integrations to support a fast-growing initiative to catalog our services and drive their operational maturity
  • Assist in managing the costs of our platform through better configuration and more efficient architecture
  • Document requirements and standards
  • On-call for the infrastructure and tools we support


  • A customer-first mindset; responsible attitudes towards testing, outcomes, user experience, and ownership
  • Curiosity for technologies and a self-teaching approach
  • Organized and focused on building, delivering results, and communicating across teams. 
  • Experience working with Java, Python, Docker, Kubernetes, Ansible, Terraform, Jenkins, etc.

  • Must haves:
  • Strong Scripting (i.e. Shell, Ruby, Perl, Python, Javascript) and Systems Administration skills
  • Experience with major cloud services providers like AWS, GCP, Azure, or OCI
  • Expertise in automating infrastructure, configurations, and deployments

  • Would be a plus:
  • Experience with observability platforms like Wavefront, New Relic, Datadog, etc.
  • Logging systems like ELK, Splunk, etc. know-how
  • Familiarity with common databases: MySQL, Postgres, Elasticsearch, etc.

Working at 8x8:

  • Industry leading, award winning technology and recognised on two Gartner Magic Quadrants
  • Inclusive, supportive and collaborative culture yet with a winning mentality
  • Encouragement and environment to make a difference
  • Fun – check out our Instagram posts in the UK, Romania and the US, the smiles are real
  • Deep passion for doing the best for our customers, giving them the best service and the best technology
For a closer look into what life at 8x8 International and the Cluj office look like check out our Instagram page.
8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.For European Job Applicants our Job Applicant Privacy Notice can be found here.
Job tags: Ansible AWS Azure CD CI Docker Elasticsearch ELK GCP Java JavaScript Kubernetes MySQL Perl Postgres Python Ruby Terraform
Job region(s): Europe