Manager, Cloud Engineering

Mississauga, Ontario

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Posted 1 week ago

PointClickCare is the leading cloud-based software provider for the senior care market in North America. Driven by a passion for innovation and technology, we build innovative healthcare technology for seniors and their caregivers that improve their quality of life and well-being on a daily basis. Recently named one of Deloitte’s fastest growing technology companies and Canada’s best managed companies, PointClickCare provides vast opportunities and a great culture for our employees. We believe work is much more meaningful when you're doing it with a higher purpose. For more information on PointClickCare, please connect with us on Glassdoor and LinkedIn.
The Cloud Engineering Manager will lead a team of cloud engineers and be responsible for the architecture and engineering of infrastructure and platform services that underpin PointClickCare's various Products.The Cloud Engineering team will serve as a second line of escalation for operational duties of the various cloud services and will work closely with the Cloud Operations team to ensure that the cloud environments are operating at optimal levels of performance, scalability, security and cost.The Cloud Engineering Manager and team will actively contribute and participate and be recognized as Cloud domain SMEs in the Cloud Community and broader Architecture discipline at PointClickCare. Key Responsibilities:·         Grow and empower an awesome team that lives and breathes PointClickCare's values and demonstrates World class behaviours daily through active development and real-time coaching.·         Optimize and innovate current state and define future states of existing and new cloud infrastructure and platform services, considering security, resilience and cost per serve metrics.·         Assist in establishing and contributing to the cloud community that will improve developer, engineering, operator, and onboarding experience to the cloud. Publish north stars, best practices and techniques and contribute consumable code and tools to the internal cloud open source library.·         Establish a technology adoption lifecycle to promote best practices, patterns and working code to assist other PointClickCare engineering teams in making rapid and informed decisions on cloud service use.·         Assist and lead the team in elaborating, estimating and prioritizing work in the context of the cloud domain roadmap. ·         Maximize the value of the work being delivered by measuring often, ensuring there is close coordination and alignment with dependent teams and actively detecting and resolving blockers.
Required Experience:·         Customer first in everything we do (and consider internal customers as first-class constituents as well).·         Experience leading teams using Agile methodologies, rituals, and norms.·         Passion for attracting, nurturing, and developing talent.·         Live and breathe a code approach: automate anything and everything.·         Extensive experience designing, provisioning, and managing cloud infrastructure and platform services at massive scale.·         Extensive experience using infrastructure-as-code tooling, pipelines, and automation (we currently use ansible, terraform, jenkins, go, Bash, Powershell but open to others if it makes sense).·         Understanding of services architecture.·         Experience with provisioning and managing K8/AKS and Serverless platforms.·         Extensive experience with development best practices.·         Receptive to continuous coaching and real time feedback and are always looking to reflect, learn and improve.·         Excellent communication skills and comfortable in collaborative environments.
It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
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Job tags: Ansible Bash Go Open source Terraform
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