Senior DevOps Engineer (Observability and Reliability)

Cluj-Napoca, Romania

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8x8, Inc.
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Posted 3 weeks ago

As an industry leader and Software-as-a-Service provider our mission at 8x8, Inc. [NYSE: EGHT] is to transform the future of business communications. The 8x8 Open Communications Platform (TM) uniquely brings together Voice, Video, Collaboration, Contact Center, and enterprise-class API solutions, helping businesses across the globe transform their customer and employee experience, and empowering workforces worldwide to work smarter.
For additional information, visit www.8x8.com, or follow 8x8 on LinkedInTwitter and Facebook.
8x8 is at the forefront of global communications during these times when people rely on us for their communication needs. We are transforming, modernizing, and unifying our platform and products. We are growing our services using all the major public clouds, migrating to Kubernetes for deployments globally, and adding world-class observability to provide the most reliable experience for our customers.
We are looking for a Senior DevOps engineer to join our team to help implement our internal initiatives to bring visibility and reliability to our global platform. You will have an opportunity to work with and support leading-edge technologies.

Responsibilities:

  • Develop and drive automation and standardization for observability and reliability
  • Facilitate and implement tactical initiatives for our business and engineering productivity
  • Understand and diagnose operational problems and identify opportunities for improvement
  • Build tooling and integrations to support a fast-growing initiative to catalog our services and drive their operational maturity
  • Document requirements and standards

Qualifications:

  • A customer-first mindset, both inside and outside of the company
  • Curiosity for technologies and a self-teaching approach to development
  • Responsible attitudes towards outcomes, user experience, and ownership
  • Comfortable working with Ansible, Terraform, Java, Python, Docker, Kubernetes
  • Testing and maintaining your work throughout the development and production lifecycles
  • Must haves:
  • Expertise in automating infrastructure, configuration, and deployments
  • Experience with containers, either Docker or Kubernetes
  • Troubleshooting know-how
  • System administration skills
  • Familiarity with common databases: MySQL, Postgres, Elasticsearch
  • Would be a plus:
  • Observability platforms like Wavefront, New Relic, Datadog, etc. knowledge
  • Logging systems understanding
  • Cloud services like AWS or OCI know-how
  • Familiarity with basic statistics and time-series

Working at 8x8:

  • Industry leading, award winning technology and recognised on two Gartner Magic Quadrants
  • Inclusive, supportive and collaborative culture yet with a winning mentality
  • Encouragement and environment to make a difference
  • Fun – check out our Instagram posts in the UK, Romania and the US, the smiles are real
  • Deep passion for doing the best for our customers, giving them the best service and the best technology
For a closer look into what life at 8x8 International and the Cluj office look like check out our Instagram page.
8x8 believes diversity makes our company stronger which is why we are a proud equal opportunities employer and encourage all of our staff to bring their authentic selves to work. We believe in fairness and we believe in security so reserve the right to undertake background checks on anyone that we extend an employment offer to.For European Job Applicants our Job Applicant Privacy Notice can be found here.
Job tags: Ansible AWS Docker Elasticsearch Java Kubernetes MySQL Postgres Python Terraform