Enterprise Search - Site Reliability Engineer

Distributed, AMER | Distributed, EMEA

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Posted 2 weeks ago

The Enterprise Search Site Reliability team is responsible for ensuring the continued reliability and resilience of the Swiftype.com SaaS product Elastic Site Search. As well as SRE duties for the Site Search platform and it’s customers, the team assists with automation and build pipeline improvements for the rest of the Enterprise Search engineering group.

We’re looking for empathetic SREs with an interest in infrastructure as code, distributed systems, and  continuous improvement.

What You Will Do:

  • Increase instrumentation and automation in all aspects of day to day operations for the Elastic Site Search platform.
  • Troubleshoot and resolve any issues occurring in production ensuring constant improvement of the systems as a result.
  • Flag, discuss and implement solutions to areas of toil and persistent friction in production operations.
  • Occasionally assist the Enterprise Search engineering team to ensure frictionless and high quality build pipelines.
  • Participate in SRE team's production monitoring on-call rotation, daily pairing, weekly sync and constant banter on Slack.

What You Bring Along:

  • Empathy, compassion and the ability to work effectively with other human beings.
  • Experience deploying and operating SaaS applications in production.
  • Experience of using Unix and Unix-like systems, such as some Linux/UNIX systems administrator experience.
  • An understanding of the TCP/IP networking stack (IP addressing, routing, HTTP(S), etc).
  • Experience with configuration and orchestration tools (Chef, Puppet, Ansible, Salt, Terraform, Capistrano, etc).
  • Experience with any enterprise monitoring systems like Nagios, Graphite, StatsD.
  • Experience deploying and operating a relational database (MySQL, PostgreSQL etc) in production.
  • Software development experience (any platform/language etc).

Bonus Points:

  • Any remote work experience.
  • 2+ years overall systems engineering experience.
  • 1+ years of experience with Linux systems administration.
  • 1+ years of hands-on operational experience in a high-volume or critical production web service environments.

We're looking to hire team members invested in realizing the goal of making real-time data exploration easy and available to anyone. As a distributed company, we believe that diversity drives our vibe! Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life.

  • Competitive pay based on the work you do here and not your previous salary
  • Equity
  • Double your charitable giving - we match up to $1500 (or local currency equivalent)
  • Global minimum of 16 weeks of parental leave (moms & dads)
  • Generous vacation time and one week of volunteer time off 
  • Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do

Elastic is an Equal Employment employer committed to the principles of equal employment opportunity and affirmative action for all applicants and employees. Applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status or any other basis protected by federal, state or local law, ordinance or regulation. Elastic also makes reasonable accommodations for disabled employees consistent with applicable law.

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Job tags: Ansible Chef Elasticsearch Linux MySQL PostgreSQL Puppet REST Salt Terraform Unix