Data Platform Reliability Engineer

Melbourne, AU

Applications have closed
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Posted 1 month ago

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
About the team 
The Data team are responsible for driving the adoption of data driven decision making across Xero - for both our internal users and our global audience of small business owners, bookkeepers and accountants.
We create, manage and deliver a wide range of data services and products including core reporting, key data dimensions, extensible and scalable analytical data processing and storage facilities, machine learning frameworks and API driven prediction services. 
We are the center of expertise for data architecture, data modeling, machine learning, ethical data usage and artificial intelligence service design. We also lead the work to raise the data and AI literacy levels across Xero. 

About the role
As a Reliability Engineer within the Data Platforms team, you will make an impact by taking ownership & accountability for the performance, reliability and security of our Data Platforms and associated integrations.  You'll work to improve operational statistics by applying reliability engineering practices as agreed by team’s Service Level Objectives.

What does success in this role like? 
A successful, secure, performant, reliable and scalable platform that enables business to be data driven with minimal operational issues; Improved operational statistics as a result of reliability engineering practices with clear measurable reporting trends.
Does this sound like you? - Please read on & apply below!

To be successful you will bring:

  • Exposure and proven track record of implementing and supporting a data platform at scale 
  • Track record of solving customers' problems through software 
  • Experience defining and implementing a capacity planning process 
  • Excellent communication skills 
  • Practical Knowledge of ITIL practices 
  • Takes ownership of problems and executes a pragmatic and collaborative approach to their resolve 
  • Experience in administering virtualisation and container orchestration environments. 
  • Experience with DevOps, including CI/CD, automation 
  • Experience with implementing and integrating with monitoring and alerting tools 
  • Experience in the deployment, automation, maintenance, and management of Cloud-based environments 
  • Experience with Kubernetes, Docker, or OpenShift 
  • Experience with supporting Data platforms preferably in cloud environments 
  • Experience in securing Big Data environments. Management of security at multiple levels – network, infrastructure, application, and data 
  • Experience in teams employing Agile and DevOps practices – continuous automated testing and deployment of code 
  • Bachelor of Computer Science, or relevant experience 

You will also enjoy all of the perks that comes with being a Xero:

  • Xero shares, life insurance and enhanced leave 
  • A bright modern office with plenty of break out spaces 
  • Casual dress code 
  • Career development and ongoing training 
  • Barista coffee machines and free fresh fruit every day 
  • Access to wellness programs, discounted gym memberships, fitness classes 
Have fun while you do the best work of your life! We’re a place where personal development, innovation, and change are not only encouraged but also celebrated. We value our people and want them to enjoy and take pride in their work. Xero is an equal opportunity employer. We value diversity, foster innovation and reward success. If you want to come to work with friends every single day and help to make Xero even more special, please apply!
Why Xero?
At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.  
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.
Job tags: CD CI Docker Kubernetes Reliability engineering