Amazon Dedicated Cloud Engineer I, AWS Control Services

Arlington, Virginia, USA

Full Time Clearance required
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Job summary
Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.

AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.

What’s in it for you?

• Competitive base salary – we are Amazon…we have a peculiar way of doing things, but your base is only a part of your annual total compensation.
• Annual Clearance / Mission Bonus that will substantially enhance your annual income
• Part of your compensation will be in actual shares of AMZN, not options or private equity shares.
• Sign-On Payment and a full relocation package.
• Comprehensive benefits package with multiple medical plans to choose from.
• 401k with company match.
• Generous paid time off with flexible work schedule and an emphasis on work/life balance.
• Life Insurance, subsidized HSA, FSA’s, etc.
• Long term, stable career – your employment is not tied to a contract billet.
• Last, but not least, a truly transformational career opportunity to work with cutting edge technology and to learn cloud building tools you can learn nowhere else!

This position requires that the candidate selected be a US Citizen and must currently possess an active Top Secret security clearance. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements.



Key job responsibilities
The AWS Intelligence team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.

In this role, you are able to take a defined set of tasks and execute it on schedule. You identify ineffective processes. You may identify when technical implementations have defects or are not highly available, performant, or maintainable. You understand operational risk and avoid taking unnecessary risks. You identify operational concerns and resolve, mitigate, or escalate the concerns in a timely manner.

A day in the life
On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.

About the team
We’re looking for a customer driven Systems Engineer to join our Special Regions Engineering Team in AWS Control Services. You will be an important member of a growing team split across two locations using cutting edge AWS technology to help build tools, automation and technical solutions for our internal team, and customers. You'll embrace the opportunity to tackle challenging problems in a fast pace environment that is rapidly growing. You will closely interact with other engineers and serve as a subject matter aspect on the topic of AWS regions supporting the US Government for the organization.

AWS Control Services is comprised of AWS Control Tower and AWS Service Catalog. Combined the services deliver on customer needs for governance of and management of their cloud patterns and inventory.

AWS Control Tower provides the easiest way to set up and govern a secure, multi-account AWS environment, called a landing zone. AWS Control Tower creates your landing zone using AWS Organizations, bringing ongoing account management and governance as well as implementation best practices based on AWS’s experience working with thousands of customers as they move to the cloud. With AWS Control Tower, builders can provision new AWS accounts in a few clicks, while you have peace of mind knowing that your accounts conform to company-wide policies.

AWS Service Catalog allows organizations to create and manage catalogs of IT services that are approved for use on AWS. These IT services can include everything from virtual machine images, servers, software, and databases to complete multi-tier application architectures. AWS Service Catalog allows you to centrally manage deployed IT services and your applications, resources, and metadata. This helps you achieve consistent governance and meet your compliance requirements, while enabling users to quickly deploy only the approved IT services they need. With AWS Service Catalog AppRegistry, organizations can understand the application context of their AWS resources. You can define and manage your applications and their metadata, to keep track of cost, performance, security, compliance and operational status at the application level.

Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

We are committed to supporting our new team members through a broad mix of Amazon experience, expertise, and tenures. We celebrate knowledge, sharing, and mentorship.

Our team also puts a high value on work-life balance. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here, which is why we aren’t focused on how many hours you spend at work or online. Instead, we’re happy to offer a flexible schedule so you can have a more productive and well-balanced life—both in and outside of work.

Basic Qualifications


• 1+ years of systems administration experience (Linux/Windows).
• Experience working with scripting languages.
• Excellent communication skills and the ability to work well in a team.
• In lieu of above relevant work experience, degree in Computer Science, Engineering or a related field.
• Current, active US Government Security Clearance of Top Secret or above

Preferred Qualifications

• 1+ years experience with cloud computing technologies.
• 1+ years of networking experience.
• 1+ years of experience with support procedures and methodologies for production computing environments.
• Experience automating routine tasks.
• Experience troubleshooting.
• Experience with performance and log analysis.



Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Job tags: AWS Linux Windows
Job region(s): North America
Job stats:  3  0  0
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