Software Infrastructure Engineer, Latency and Performance

US / Remote

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Stripe

Online payment processing for internet businesses. Stripe is a suite of payment APIs that powers commerce for online businesses of all sizes, including fraud prevention, and subscription management.

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Optimize resource consumption (CPU, memory, disk) of different Stripe products, improve architecture, drive optimal operation of our computing resources, and enable a richer end-user experience.   Stripe’s infrastructure powers businesses all over the world. We process payments, run marketplaces, detect fraud, help entrepreneurs start internet businesses across the globe, build world-class developer-friendly APIs, and more. As a Performance engineer here, you’ll get to optimize the systems that power our products and identify bottlenecks in our designs that impact end-user experience. Whether the optimization lies in the operating system, network access path, application code, or something else you discover, you’ll help identify the bottlenecks via creative tooling and analysis. We’re looking for people with a strong background (or interest!) in performance tuning.    You’ll join a fledgling Performance engineering team at Stripe. You’ll operate in an environment of high autonomy, with accountability driven through impact and focused execution on problems of highest leverage.   
You’ll be on a team that builds tools used by the rest of engineering and consults with other teams as performance domain experts. You’ll collaborate on cross-organizational engineering projects in both product and infrastructure. You’ll make decisions with a significant impact on Stripe. There is a lot of work to do to make Stripe engineers’ work easier and our platform even more performant than it is today, and we’d love for you to be part of it.    Many of our infrastructure engineers work remotely, and we’d be happy to talk to you about the possibility of working remote.
You will:
  • Enable Engineering at Stripe to scale effectively by making informed trade-offs around latency, cost, and other performance constraints
  • Conduct deep-dives on product design and architecture, in collaboration with various Engineering teams, driving cost optimization initiatives and having a direct impact on product development
  • Identify and debug bottlenecks to improve end-user experience and evaluate efficient technological changes to reduce resource consumption and request latency
  • Help determine scaling and utilization parameters for various service tiers, optimizing memory/CPU/system stability characteristics through focused tuning
  • Build observability and nudging to proactively inform people about regression trends in latency, develop performance tests, and experiments for benchmarking
  • Build a great customer experience for people using your infrastructure
We’re looking for someone who has:
  • A rich experience in scalable distributed systems, systems architecture, and/or performance analysis and tuning of web-based applications at scale
  • Developed data analysis tools or visualization of real world application and distributed system performance
  • Proven past infrastructure tuning experience at any of JVM/Linux/Ruby levels
  • Written high quality code in more than one programming language (e.g. Ruby, Scala, Java)
  • Experience debugging complex problems across the whole stack
  • Excellent communication skills to initiate and drive Stripe-wide performance initiatives
  • Worked independently, holding yourself and others to a high bar while developing and working on production systems
  • Worked successfully with cross-functional teams across specialties
It’s not expected that any single candidate would have expertise across all of these areas. For instance, we have highly effective members of the team who are really focused on their customers’ needs and building amazing user experiences, but didn’t come in with as much systems knowledge.  
Job tags: Java Linux REST Ruby Scala
Job perks/benefits: Startup environment
Job region(s): Remote/Anywhere North America
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