Cloud Infrastructure Architect - Outposts Specialist, ProServe Core Infrastructure Solutions

US, WA, Virtual Location - Washington

Full Time Senior-level / Expert logo

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Job summary
Amazon aims to be the most customer-centric company on Earth. Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers critical applications for hundreds of thousands of businesses in 190 countries around the world. At AWS, customer obsession is in our DNA.

AWS Professional Services engages in a wide variety of projects for customers and partners. We are obsessed about strong success and outcomes for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered, and drive feature innovation based upon customer needs.

This position is for a highly-technical AWS subject-matter expert who can dive deep, work with customers, and collaborate with internal teams to build solutions around the AWS Outposts service. Outposts brings native AWS services, infrastructure, and operating models to virtually any data center, co-location space, or on-premises facility. Customers can use the same APIs, the same tools, the same hardware, and the same functionality across on-premises and the cloud to deliver a truly consistent hybrid experience. Outposts can be used to support workloads that need to remain on-premises due to low latency or local data processing needs. AWS Outposts infrastructure is fully managed, maintained, and supported by AWS to deliver access to the latest AWS services.

Candidates should be knowledgeable and have hands-on experience with multiple AWS services in the compute, networking, and storage spaces. Customer-facing experience is required to build, demonstrate, and explain solutions. Customer meetings may include customer roles across developers, architects, IT professionals, managers, and executives. The successful candidate will get the opportunity to work with a wide array of AWS infrastructure architects and specialists, as well as being brought in as an Outposts expert to meet with customers and partners.

This is a customer facing role. You may be required to travel to client locations to deliver professional services when needed.
Responsibilities include:Solutions - Define and deliver virtual or on-site technical engagements with partners and customers. This includes participating in pre-sales visits, understanding customer data protection requirements, proposing and delivering packaged offerings, and delivering custom solution engagements.

Responsibilities include:

Expertise - Collaborate with AWS field sales, pre-sales, training, and support teams to help partners and customers learn and use AWS services in key market verticals & regulated industries such as financial services, gaming, healthcare, life sciences, and energy.

Delivery - Engagements will include migration of existing applications and development of new applications using AWS cloud services. This will be done via virtual or on-site customer projects.

Insights - Work with AWS engineering, support, and business teams to convey partner and customer feedback as input to AWS technology roadmaps.

Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have thirteen employee-led affinity groups, reaching 85,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work/Life Balance
Our team puts a high value on work-life harmony. Striking a healthy balance between your personal and professional life is crucial to your happiness and success here. We are a customer-obsessed organization—leaders start with the customer and work backwards. They work vigorously to earn and keep customer trust. As such, this is a customer facing role in a hybrid delivery model. Project engagements include remote delivery methods and onsite engagement that will include travel to customer locations as needed.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.

This is a customer facing role. You will be required to travel to client locations and deliver professional services as needed.

Basic Qualifications

· BA/BS degree in computer science, MIS, engineering, or 10+ years of equivalent professional or military experience
· 10+ years of IT implementation experience, including enterprise-scale networks and/or content offerings
· Track record of implementing AWS services in a variety of business environments such as large enterprises and start-ups
· Experience with distributed and high-availability applications
· Practical experience with architecting application migrations, including servers, storage, networking, and solution-level elements such as disaster protection and resilience strategies

Preferred Qualifications

· Demonstrated ability to think strategically about business, product, and technical challenges
· Understanding of application, server, and network security
· Strong verbal and written communications skills are a must, as well as the ability to work effectively with customers, internal and external organizations, and virtual teams
· 10 or more years of IT implementation experience, including in-depth cloud-computing experience
· AWS Certified Solutions Architect Associate
· AWS Certified Solutions Architect Pro and/or AWS Certified Advanced Networking Specialty
· Direct hands-on experience implementing AWS services such as: EC2 Load Balancing, VPC, Route 53, Direct Connect, NAT Gateway, VPN, EC2 Networking, Transit Gateway

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

Job tags: AWS EC2 Load Balancing
Job region(s): Remote/Anywhere North America
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