Automation Engineer

Basingstoke, UK

Vonage Engineering Mission

We embody the notion of be what’s next now! We envision, develop and manage technology to connect the world. Our team brings excellence, passion, creativity and curiosity to the job. We look at the business environment and technologies in new and challenging ways, striving to develop and deliver integrated whole-system solutions to meet our customers’ ever-changing needs.

Role Overview

We are looking for Automation Engineers to work in the Call Center as a Service (CCaaS) Technology Team in Basingstoke/ Remote.

You’ll be working on a global, multi-tenant, real-time service, with thousands of concurrent users. Our platform is constantly evolving, is 'always on' and as such supports continuous releases with no downtime.

Why This Role Matters

Our Engineers build the infrastructure and business logic for the next generation of unified communication platforms. We work cross-functionally to understand business requirements, evaluate alternative approaches and ensure software and systems are accessible and easy to use. We live on the leading edge of system and component design, developing solutions that serve millions of users and businesses all over the world. Our Software Development teams are constantly pushing the boundaries of performance and scalability.

What you'll do:

As part of this exciting organisation your responsibilities will be to:

  • Design, build and continuously improve our CI/CD pipelines - enabling the delivery of our platform from developer desktop to production deployment
  • Drive world-beating software delivery performance by providing industry-standard quality metrics and insights on key software components
  • Care deeply about the developer experience at every stage, finding ways to ensure maximum effectiveness and minimum friction

Your focus will be on:

  • A global, multi-tenanted, real-time service, with thousands of concurrent users
  • A diverse technical environment, including both Windows and Linux based technologies
  • A continuously evolving platform that supports daily, weekly and on-demand releases with no downtime 

What you'll bring

  • Bachelor’s degree in Computer Science, Electrical Engineering or related field/ Or relevant experience
  • Able to work in a highly collaborative team, pairing as standard and owning all aspects of the pipeline
  • Excellent communication skills, including writing, speaking and listening
  • Some experience with writing, testing, debugging and perfecting code
  • Analytical skills to evaluate and interpret technical and system problems
  • Ability to analyze qualitative and quantitative information
  • Work effectively with technical and non-technical people
  • Insatiable curiosity
  • Passion about delivering excellence 

Processes & Tools 

Vonage has a long track record of applying Lean and Agile practices like Scrum, Kanban, Continuous Integration/Continuous Deployment and SAFe.

scalable and maintainable solutions. Key technologies for this role are: 

  • Windows and Linux-based operating systems
  • CI/CD technologies: Jenkins, Github Actions, plus knowledge of others a benefit
  • Languages: Ruby, Python, Powershell, C#, Bash, plus knowledge of others a benefit
  • Containers: Docker, future Kubernetes
  • IaC and infrastructure management tools: Terraform, Chef, Ansible
  • AWS technologies including ECS, SNS/SQS, Lambda, DynamoDB and AuroraDB
  • Source Control: GitHub

What Is In It for You

In addition to providing exciting work, career advancement opportunities, and a collaborative work environment, Vonage provides competitive pay and benefits including volunteering days and tuition reimbursement.

In addition, you will be able to participate in a number of activities including:

  • Hack-a-thons
  • Lunch & Learn
  • Training opportunities

Open Source ContributionsWe employ engineers that can use a breadth of technologies and languages to create secure, 

Job perks/benefits: Career development Competitive pay
Job region(s): Europe
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