Site Reliability Engineer - New Venture Team

Hong Kong logo is on a mission to accelerate the world’s transition to cryptocurrency. Through the Mobile App and Exchange, you can buy 150+ cryptocurrencies and stablecoins, such as Bitcoin (BTC), Ethereum (ETH), Cardano (ADA), Solana...

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About was founded in 2016, today serves over 10 million customers with the world’s fastest growing crypto app, along with the Visa Card — the world’s largest crypto card program — the Exchange and DeFi Wallet. Recently launched, NFT is the premier platform for collecting and trading NFTs, carefully curated from the worlds of art, design, entertainment and is built on a solid foundation of security, privacy and compliance and is the first cryptocurrency company in the world to have ISO/IEC 27701:2019, ISO27001:2013 and PCI:DSS 3.2.1, Level 1 compliance, and independently assessed at Tier 4, the highest level for both NIST Cybersecurity and Privacy Frameworks. With over 3000 people in offices across the Americas, Europe and Asia, is accelerating the world’s transition to cryptocurrency.

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About the role

As a Site Reliability Engineer, you will work closely with developers and DevOps to design, implement and support high performance and SLA on key services across the ecosystem.


  • Ensure maximum uptime for multiple production systems
  • Contribute to system architecture design
  • Define report metrics and provide insights to improve system performance and scalability
  • Identify problems and propose solutions and processes to solve them
  • Utilize third party tools or build in-house tools to monitor, automate or support operations and processes
  • Continuously improve operation documentation and support handbook


  • A strong interest in working in technology and/or financial environments
  • Excellent communication and interpersonal skills to engage both technical and non-technical stakeholders
  • Deep understanding of SRE philosophy, technologies, platforms and tools, SLA management, incident resolution, and automation
  • Experience in implementing, maintaining and optimizing large scale mission critical system
  • Experience in managing AWS Service, Terraform, Kubernetes
  • Experience in Automated Failover, Backups and Recovery strategies
  • Experience in Infra architecture design, monitoring, and application/ DB performance tuning
  • Experience in Stress test setup and execution
  • Experience in Java or Nodejs
  • Experience in MQ/ Event Driven architecture design (eg: RabbitMQ, Kafka)
  • Experience in monitoring tools (eg, NewRelic, AWS Cloudwatch, Bugsnag)
  • Experience in Blue Green deployment
  • Experience in AWS CDK is a plus
  • Candidates with more experience will be considered for senior position


  • We offer an attractive compensation package working in a cutting-edge field of Fintech.
  • Huge responsibilities from Day 1. Be the owner of your own learning curve. The possibilities are limitless and depend on you
  • You get to work in a very dynamic environment and be part of an international team
  • You will get to have involvement in developing a brand new product from scratch alongside with a talented team
Job perks/benefits: Career development
Job region(s): Asia/Pacific
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