Engineering Manager, Secure Cloud Engineering

United States

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ActiveCampaign

ActiveCampaign's category-defining Customer Experience Automation Platform helps over 150,000 businesses build meaningful connections with their customers.
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ActiveCampaign's category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 500+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalization across social, email, messaging, chat and text. Over 100,000 of ActiveCampaign's customers use its 850+ integrations including Microsoft, Shopify, Square, Facebook, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM, and E-Commerce Personalization on G2.com and is the Top Rated Email Marketing Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com.
As a global multicultural company, we are proud of our inclusive culture which embraces diverse voices, backgrounds, and perspectives. We don’t just celebrate our differences, we believe our diversity is what empowers our innovation and success. If this matches your goals and interests, we hope you consider joining our team!
As one of the fastest-growing SaaS companies, we are scaling rapidly to keep up with market demand. We are growing all of our teams and looking for people who share our values, deliver innovation frequently, and join us in our mission to grow our customer base from 150,000 today to millions.
Our Engineering Managers are people with varying technical backgrounds and interests who are heavily involved in the technical details of their team. As a manager, the main focus is keeping our teams efficient and executing on the right goals. We build teams that are inclusive, collaborative, and have a strong sense of ownership for the things they build.If you have a passion and track record for solving problems; moreover, have strong leadership skills and a strong software development background, this is a great fit for you.

What your day could consist of:

  • Hands-on technical leadership for a team of talented Security Cloud Engineers (SCE) who like to build environments and tackle hard engineering problems
  • Lead the SCE team to drive security related initiatives including, but not limited to creating/maintenance of security policies, implementation of security procedures/controls, and monitoring in conformance to the policy
  • Maintain rigor in creating highly scaled environments, the implementation of security controls and other engineering best practices (ISO, SOC2, GDPR, PCI-DSS)
  • Leads the design, deployment, management and improvement of critical security infrastructure services/tools for authentication and authorization, PKI, secrets management, logging, detection, vulnerability management and more
  • Executes on the organization’s vision and standards around security, quality, logging and monitoring
  • Supports legacy and modern services environments
  • Builds, maintains and suggests improvement for the corporate and production network infrastructure and environments (physical and virtual)
  • Creates a collaborative work environment that fosters autonomy, inclusivity, innovation, learning, respect and transparency while holding a high bar for craftsmanship
  • Partners with other engineering teams to identify, leverage, and successfully evangelize opportunities to improve secure architectural engineering of our product, including OS hardening, access controls and patch management
  • Works with Security Operations to perform incident triage, determine scope, urgency, and potential impact of security incidents
  • Shares knowledge with team members via a formal mentoring relationship, by creating/reviewing design docs, giving technical talks and feedback
  • Works with internal and external auditors for compliance initiatives
  • Provides security guidance to the internal Site Reliability Engineering (SRE) & DevOps Engineering teams
  • Works with Compliance to perform security gap assessments and implements remediations
  • Works internally and externally to scope and complete infrastructure vulnerability scans and pen tests and works with engineering teams on identified vulnerability remediation
  • Partners with the production operations team on securing and best practices for cloud environments
  • Owns the overall cloud infrastructure security program
  • Monitors industry security updates, changes, technologies, emerging threats and best practices for continuous improvement
  • Works closely with the ActiveCampaign People Team to hire high candidates from diverse backgrounds

What is needed:

  • 5+ years of experience in Infrastructure and Information Security
  • 5+ years working on AWS running multiple production workloads
  • 3+ years of hands-on technical leadership and people management experience
  • Experience with OS hardening techniques for a variety of OS environments
  • Experience with access logging, centralized logging, and monitoring/alerting of security log events
  • Experience with applications for monitoring infrastructure security and detecting intrusions
  • Working knowledge of incident response, threat modeling, and mitigation
  • Working knowledge of common information security management frameworks such as SOC2 and ISO 27001
  • Experience designing and implementing access control models for privileged access in fast-paced AWS cloud environment
  • Knowledge of AWS security best practices and security controls using AWS services IAM, SSO, VPC, etc
  • Strong understanding of common internet protocols such as DNS, SMTP, LDAP, etc
  • Good communication and collaboration skills
  • Self-motivated and strong sense of ownership of tasks
  • Bachelors or Masters' degree in Computer Science or Information Security or equivalent work experience
  • Experience building and deploying scalable applications in the cloud using CI/CD practices in several scripting languages
  • Solid experience in Terraform
  • Experience solving challenging technical problems with a focus on throughput and fast response time
  • The ability to adapt quickly to changes in business requirements and work in an agile environment
  • Proven experience to fail fast/build quickly with accuracy mentality
  • Must be comfortable leading initiatives and presenting to large groups
  • You have worked on and/or understand distributed systems and large scale engineering challenges
  • Strong communication skills and customer focus
ActiveCampaign is an employee-first culture. We take care of our employees at work and outside of work. You can see more of the details here, but some of our most popular benefits include our comprehensive health and wellness benefits (including no premiums for employees on our HSA plan, tele-health and tele-mental health, and access to the Calm app for meditation), open paid time off, generous 401(k) matching with no vesting, a generous stipend to outfit your remote office, and a focus on career growth including access to personal and professional coaching. We take a proactive approach to diversity and inclusion and offer parental leave, career pathing, and support employees’ ongoing learning and development through Udemy and access to life coaches via Modern Health. We also offer cool swag.
ActiveCampaign is an equal opportunity employer. We recruit, hire, pay, grow and promote no matter of gender, race, color, sexual orientation, religion, age, protected veteran status, physical and mental abilities, or any other identities protected by law.
Our Employee Resource Groups (ERGs) strive to foster a diverse inclusive environment by supporting each other, building a strong sense of belonging, and creating opportunities for mentorship and professional growth for their members. 
Our core values: Start with trustMake the customer a heroCultivate inclusion & diversityIterate everything, alwaysCreate WOWPursue growth with gratitude
Visit here to learn about perks and benefits at ActiveCampaign and see our values in action.
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Job region(s): North America
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