Support DevOps Engineer

Atlanta, Georgia

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Talend Data Fabric offers a single suite of cloud apps for data integration and data integrity to help enterprises collect, govern, transform, and share data.

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Talend, a leader in data integration and data integrity, is changing the way the world makes decisions.
Talend Data Fabric is the only platform that seamlessly combines an extensive range of data integration and governance capabilities to actively manage the health of corporate information. This unified approach is unique and essential to delivering complete, clean, and uncompromised data in real-time to all. 
Over 6,500 customers have chosen Talend to run their businesses on healthy data. Talend is consistently recognized as a leader in its field by Forrester and Gartner. We pride ourselves in our values of Passion, Agility, Team Spirit, and Integrity. Every one of our 1,400 employees brings a certain je ne sais quoi that makes Talend special.

WHAT YOU'LL DO: As a Support DevOps Engineer/Developer, you will be part of the newest and growing team Support Innovation Group at Talend. The Support Innovation Group is responsible for all aspects of the Global Customer Support troubleshooting platform, which includes provisioning VMs, containers and applications to optimize the Support Engineers’ job. We develop and maintain our own set of applications/tools to allow Support and Software engineers to replicate software anomalies encountered by our customers. These environments can be Linux and Windows-based, and include many different technologies and tools such as databases, Big Data tools like Hadoop, repositories like SVN and GIT, and Talend products. You will work closely with Talend Support Engineers and DevOps Engineers to set up these environments and to automate this process to make it scalable using cloud platforms and Docker. You will also design new features and improve existing internal applications. The ideal candidate will be passionate about an operation role that involves building internal applications/tools, and they will also believe that automation is a key component to operating efficiently.


  • Develop, integrate, improve and automate software for deployment, maintenance, monitoring and debugging of Talend software.
  • Perform operational support tasks as required to maintain infrastructure uptime.
  • Work collaboratively with support engineers, Q&A, and PM on system design, process improvements, and resolving complex technical problems.
  • Troubleshoot and resolve cloud infrastructure issues.
  • Perform fault studies and reliability analysis for mission critical systems.
  • Plan, coordinate and manage installation and preventive maintenance activities.
  • Recognize and identify work that needs to be performed with a sense of urgency and ownership for improving the overall environment.


  • Bachelor or master’s degree in computer science or equivalent.
  • 3+ years of experience writing applications in Java, Python
  • 2+ years of experience as Systems Engineer or Systems Operator.
  • Ability to script using various open-source technologies. At least one these languages (Python, Bash or PERL) is required.
  • Good experience with Cloud computing (AWS or Azure or Google Cloud), a certification is a plus.
  • Deployment, automation and configuration management tools and container orchestration (Terraform, Ansible, Docker, Kubernetes) is preferred.
  • Ability to crack tough technical problems quickly with creative solutions.
  • Ability to work well with customers and engineers and in a cross-team environment; customer and team focused.
  • Experience with DevOps tools and technologies such as Jenkins/Git/Nexus is preferred.
  • Experience with monitoring tools (Nagios, Cacti, Ganglia) and Virtualization technologies (VMWare, VirtualBox, KVM...) is preferred. 
  • Experience with a Large-scale distributed computing infrastructure (Hadoop, specifically HDFS and Yarn) is a plus.
  • Experience in a Data center networking, security and storage infrastructure is a plus.
  • Expert level understanding of Linux OS. Familiar with other OS like Windows server and Mac.
  • Great communication abilities while interacting with other teams at Talend and with our customers, and ability to share Operation progress.
Talend has received some pretty impressive accolades along the way:
- CEO named a 2020 Top Diverse Leader by the National Diversity Council- 5th consecutive year named a Leader for Data Integration Tools in the Gartner Magic Quadrant 2020- 3rd consecutive year named as a Leader for Data Quality Solutions in Gartner Magic Quadrant 2020- Recognized as a Challenger for Enterprise Integration Platform as a Service (iPaaS) in Gartner Magic Quadrant 2020- "2018 Best  Public Cloud Computing Companies To Work For" by Glassdoor- Named Leader in The Forrester Wave™: Enterprise Data Fabric- Ranked in the DBTA “100 Companies that Matter Most in Data”- Listed in the CRN Big Data 100 Companies We are passionate about helping companies become more data driven; and, if we can be honest, we are all geeks at heart who pride ourselves on the vibrant company culture that we have built. 

As a global employer, Talend believes our success depends on diversity, inclusion and mutual respect among our team members. We want to look like our customers, and we recruit, develop and retain the most hardworking people from a diverse candidate pool. We are committed to making all employment decisions on the basis of business need, merit, capability and equality of opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us via email to request an accommodation at We appreciate your interest in Talend.

Notice to Recruiters and Staffing AgenciesTalend SAS and its affiliates ("Talend") have an internal recruiting, or talent acquisition, department (“TA”). Talend may supplement this internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters ("Agency"). Agencies are hereby specifically directed NOT to contact Talend employees directly in an attempt to present candidates. To protect the interests of all parties, Talend will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to Talend, including unsolicited resumes sent to a Talend mailing address, fax machine, email address or any other means, directly to Talend employees, or to Talend's resume database will be considered Talend property and therefore will NOT be liable for any placement resulting from the receipt of an unsolicited resume.
Agency agreements will only be valid if in writing and signed by an officer of Talend or his or her designee. No other Talend employee is authorized to bind Talend to any agreement regarding the placement of candidates by Agencies. Talend hereby specifically rejects, and denies any liability under, any agreement purporting to be accepted based on negative consent, negotiation with a candidate, performance, or any means other than the signature of a Talend officer.
Job perks/benefits: Health care Team events
Job region(s): North America
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