Senior Software Engineer - Site Reliability Wufoo

Ottawa, Canada/Canada - Remote

Full Time Senior-level / Expert
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SurveyMonkey

Use SurveyMonkey to drive your business forward by using our free online survey tool to capture the voices and opinions of the people who matter most to you.

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Who we are and what we do

Momentive (NASDAQ: MNTV) (formerly SurveyMonkey) is a leader in agile experience management, delivering powerful, purpose-built solutions that bring together the best parts of humanity and technology to redefine AI. Momentive products, including GetFeedback, SurveyMonkey, and its brand and market insights solutions, empower decision-makers at 345,000 organizations worldwide to shape exceptional experiences. More than 20 million active users rely on Momentive to fuel market insights, brand insights, employee experience, customer experience, and product experience. Ultimately, the company's vision is to raise the bar for human experiences by amplifying individual voices. Learn more at Momentive.ai.

More about our Wufoo Team

Our Wufoo team is creating a next-generation online forms platform. You will work with Wufoo Engineering Managers, Engineering Working Groups, Product Managers, and Designers to define and guide the implementation of engineering solutions. In addition, you will also work to ensure the health and stability of the legacy application and systems that are in use by millions of Wufoo users.

What we're looking for

As a Site Reliability Engineer you will be challenged to build and maintain systems that enhance availability, performance, security and stability of Wufoo services. In the process, you will work with and learn from System Engineers, Quality Engineers and Application Engineers of not only the Wufoo team but other engineers throughout the organization. You will report to an Engineering Manager within the Wufoo team.

You will

  • Partner with application developers and infrastructure engineers to ensure our services are built for scale and performance
  • Develop and maintain monitoring solutions on top of existing observability platforms
  • Implement necessary infrastructural changes for Wufoo services
  • Define and refine the development, build and deployment processes on top of our infrastructure
  • Use best practices and automate repetitive work where applicable
  • Participate in on-call rotations as appropriate

You have

  • 4+ year experience with DevOps and/or Site reliability or 8+ years experience with PHP and a desire to move into a DevOps role
  • Experience with cloud infrastructure such as AWS, Azure, or Google Cloud
  • Experience with configuration management and orchestration tools like Ansible, Terraform and Cloudformation
  • Experience with Docker or Kubernetes
  • Experience with MySQL, Memcache, RabbitMQ, ActiveMQ, Kafka, or similar technologies
  • Experience with PHP
  • Ability to use scripting languages such as Bash or Python, specifically for systems automation
  • A good understanding of Linux systems
  • Experience in communicating technical concepts with operational and development teams
  • A curious nature!

What we offer our employees

Momentive is a place where the curious come to grow and shape what's next. By embedding inclusion into our processes, policies, and culture for our 1,400+ employees across North America, Europe, and APAC, we're building a workplace where people of every background can excel. We've won multiple awards and received recognition for our forward-looking policies, including extended parental and bereavement leave, vendor benefits standards, and Take 4 sabbaticals.

Momentive is featured as a Glassdoor 2021 Best Place to Work and National Capital Region's Top Employer in Canada (2021). In 2020, Momentive was recognized as a top place to work by Glassdoor Best Places to Work, Fortune Best Places to Work in the Bay Area, Parity.org's Best Companies for Women to Advance, and National Capital Region's Top Employers in Canada. Momentive has consistently been recognized by Great Place to Work® and Fortune as a top workplace since 2018, and we have also won numerous awards as a leader in global survey software, including being named among the G2 Best Software Companies, CNBC's Disruptor 50, and the Forbes Cloud 100.

Our commitment to an inclusive workplace

Momentive is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Learn more about our diversity, equity, and inclusion efforts here.

#LI - Remote

Job perks/benefits: Health care Parental leave
Job region(s): Remote/Anywhere North America
Job stats:  2  0  0
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