Site Reliability Engineer

New York, NY

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Looking for a job to get you out of bed?

We are looking for a Site Reliability Engineer to join our Tech Ops team. We believe in maximizing the potential of our engineers by providing them with tools and systems that help reduce the time and effort to build and ship code. The role of the SRE will be to build and maintain a secure and stable platform as well as be an advocate for best practices for monitoring and systems architecture to the rest of our engineering team.

Casper ( believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep products—including mattresses, pillows, bedding, and furniture—designed in-house by the Company’s award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper owns and operates Sleep Shops across North America and its products are available at a growing list of retailers.

We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

When you're not catching zzz, this is what you'll do

  • Build tools and processes to efficiently and securely manage cloud (AWS) infrastructure.
  • Work with application developers to ensure that all applications are following proper process when it comes to  configuration management, secrets management, and CI pipelines.
  • Spread devops best practices to build a great engineering culture where teams can mostly own and operate apps and solutions independently.
  • Leverage your knowledge of coding and automation to increase efficiency of common tasks.

Our Dream Candidate is...

  • Familiar with best practices and principles (such as the AWS Well-Architected Framework) for designing and building secure, scalable software systems, and working with application engineers to apply those principles to Casper systems. 
  • Fluent with the practice of treating infrastructure-as-code; has some experience with tools such as Terraform, Cloudformation, or Ansible and how to integrate it into our CI pipeline
  • Able to build and support a variety of platforms, languages, and application stacks across different operating systems. ( serverless, Java, Linux, Windows)
  • Opinionated when it comes to operational details like monitoring and metrics and willing to educate our engineering partners on how to build a well-monitored system.
  • Understands the merits and tradeoffs of different solutions to a problem and readily shares opinions on each.
  • Experienced in troubleshooting network and application issues and making recommendations for optimizations

The syrup on your waffles

  • Participation in our HQ bonus program for some splurging.
  • Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles...)..
  • Wellness programs like cash incentives for tracking sleep and fitness, and virtual programs like apps for meditation and mindfulness.
  • Unlimited vacation policy.  If you need time off just take it; we trust you!
  • A full gifted bed set when you join and product discounts for friends and family!
Job region(s): North America
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