Site Reliability Engineer

Vancouver, Canada

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Trade Bitcoin and other cryptocurrencies with up to 100x leverage. Fast execution, low fees, Bitcoin futures and swaps: available only on BitMEX.
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BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today.

As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day.

BitMEX explores, incubates, and pursues opportunities and investments, as part of its mission to reshape the modern digital financial system into one which is inclusive and empowering. BitMEX is a pioneer in the industry whose trading platform handles tens of thousands of low latency transactions per second, representing several billions of dollars traded every day.


Job Purpose

The BitMEX BI team is responsible for the reliability and scalability of all the services that power the BitMEX exchange, and for providing solutions to our application and business teams. As a Site Reliability Engineer focused on helping app teams to adopt and evolve utilising industry standard tooling and ensuring you can provide solutions in a timely manner. Your day to day role will involve understanding how the applications work and how you can help evolve the stack to perform optimally.



  • Working with application owners to ensure full visibility of the application stack. 
  • Improve observability instrumentation of the applications alongside the critical trading flow and its periphery - enabling end-to-end request tracing and prediction of future issues
  • Collaborating with the Product Engineering, Trading Technology and Application Support teams to develop dashboards and integrations (e.g. logs / time-series cross-referencing) that allow quick identification of reliability/performance problems and guided drill down to accelerate incident management.
  • Provide expert guidance and generate solutions for new business requirements. Utilising your knowledge, work to create a next generation ….
  • Develop disaster recovery capabilities to ensure our business can continue to operate in the event of a technology failure



  • 5 years of relevant experience with at least 3 years experience supporting production critical time-series databases (e.g. Influx, Prometheus, Graphite)
  • 2 years cloud native experience (e.g. Kubernetes)
  • Familiarity with or knowledge of Terraform (or similar product)
  • Strong AWS, Linux/UNIX knowledge
  • Experience working with offshore support teams
  • Strong collaboration, analytical, verbal and written communication skills
  • Experience working with offshore support teams
  • Utilizes sound decision-making skills and communicates well with other team members and business users. Identifies problems and recommends solutions.
  • Works in a team environment, including cross-functional teams and teams with business users throughout the company. Interacts with all levels of management and staff across the organization
  • You are comfortable context-switching across a wide variety of platforms and technologies and are able to find ways to clue different technologies together
  • You are comfortable managing a complex, polyglot, and global infrastructure as code, and you understand how to fully automate their management from a centralized git repository.

Join us, as we build a thriving cryptocurrency ecosystem through strategic investments in emerging cryptocurrency technology, and create the future of digital financial services.

Job region(s): North America
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