Infrastructure Consultant - Professional Services

Adelaide, South Australia, Australia

Full Time Mid-level / Intermediate
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Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

About the role

We are currently seeking an experienced Infrastructure Consultant to join our high-performance Professional Services team.

This position is a customer facing consulting role that requires exceptional collaborative skills and the ability to build strong partnerships with our customers and within Datacom.

The successful candidate will ideally have previous Professional Services experience dealing with external customers and exposure to all aspects of delivering projects, including consulting, design, configuration, testing and deployment.

You’ll work in complex customer environments, operating across multiple projects simultaneously as well as contributing to presales and conducting technical project reviews. Commitment to customer satisfaction and unwavering customer focus are all part and parcel of this role

What you'll do

  • The Professional Services Consultant is a key, cross-disciplinary role that works closely with our Customers, Partners, our Sales and Technical teams
  • Ensure assigned projects are delivered on time, within budget, to agreed scope, encompassing high level solution architecture, detailed design, implementation and documentation
  • Serve as the technical point of contact for implementation services and solutions. This may either be provided remotely or on-site
  • Providing pre-sales support and expertise to the sales team.

What you'll bring

  • To be successful in this role you must have a minimum of 5 years’ experience working with enterprise customers in delivering projects in professional services environments
  • Experience with design, implementation and optimization of
    • Windows Server, Active Directory, Exchange.
    • HCI platforms (Microsoft Azure, Dell & Nutanix).
    • Backup (Commvault, Veeam).
    • Virtualization (VMWare, Hyper-V, AHV).
    • Practical experience with Automation and Scripting (PowerShell, Python).
    • Storage (NetApp, Lenovo & Dell)
  • You will have a curiosity & passion for customers and a proven ability to communicate solutions in a way that resonates with all levels of our customer’s. You must be comfortable in engaging both technical and non-technical staff and stakeholders
  • You are proactive and passionate about your work
  • Exceptional analytical and problem-solving skills
  • You can work both independently on competing priorities and as part of a team
  • You'll have excellent written and verbal communication skills.

To be successful in this role you must be an Australian Citizen, possess or consent to undergoing a AGSVA Baseline Security Clearance or higher.

Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability. This role offers you an exciting opportunity to join a diverse team within a highly successful organisation.

Due to rapid growth within our project portfolio we are currently only considering applications for candidates with previous experience in consulting and/or project delivery for external customers. If you are ready for a change and wish to be a part of a fast paced and dynamic team where you can make a difference, then we would love to hear from you.

About Datacom

We have over 6,500 people across our global offices, and generate an annual revenue of over $1.3 billion, this makes us one of Australasia's largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

Job region(s): Asia/Pacific
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