Site Reliability Engineer: Monitoring & Observability

Vancouver, Canada

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Trade Bitcoin and other cryptocurrencies with up to 100x leverage. Fast execution, low fees, Bitcoin futures and swaps: available only on BitMEX.
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BitMEX is the world’s leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today.

As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence, and precision to hundreds of thousands of traders, transacting billions of USD a day.

Company Overview

BitMEX explores, incubates, and pursues opportunities and investments, as part of its mission to reshape the modern digital financial system into one which is inclusive and empowering. BitMEX is a pioneer in the industry whose trading platform handles tens of thousands of low latency transactions per second, representing several billions of dollars traded every day.


Job Purpose

The BitMEX infrastructure team is responsible for the reliability and scalability of all the services that power the BitMEX exchange, and for providing turn-key self-service platforms to the developers. As a Site Reliability Engineer focused on monitoring and observability, you will be in charge of increasing our overall monitoring & observability capabilities - setting and implementing the technical standards by providing the cutting-edge self-service tooling for instrumentation, visualization and alerting; shedding light on blind areas, increasing our ability to proactively address issues and accelerating incident response by empowering developers with overview/drilldown dashboards.



  • Implementing scalable tooling and standards for consistent self-service monitoring, observability and alerting; championing and maintaining said frameworks
  • Improve observability instrumentation of the applications alongside the critical trading flow and its periphery - enabling end-to-end request tracing and prediction of future issues
  • Collaborating with the Product Engineering, Trading Technology and Application Support teams to develop dashboards and integrations (e.g. logs / time-series cross-referencing) that allow quick identification of reliability/performance problems and guided drill down to accelerate incident management.
  • Collaborating with the rest of the DevOps teams to include dashboards/alerts as a standard in our self-service applications (e.g. database-as-a-service)



  • 5 years of relevant experience with at least 3 years experience supporting production critical time-series databases (e.g. Influx, Prometheus, Graphite)
  • 2 years cloud native experience (e.g. Kubernetes)
  • Familiarity with or knowledge of Terraform (or similar product)
  • Familiarity with or knowledge of Lightstep, Envoy is a plus
  • Strong AWS, Linux/UNIX knowledge
  • Experience working with offshore support teams
  • Strong collaboration, analytical, verbal and written communication skills
  • Experience working with offshore support teams
  • Utilizes sound decision-making skills and communicates well with other team members and business users. Identifies problems and recommends solutions.
  • Works in a team environment, including cross-functional teams and teams with business users throughout the company. Interacts with all levels of management and staff across the organization
  • You are comfortable context-switching across a wide variety of platforms and technologies and are able to find ways to clue different technologies together
  • You are comfortable managing a complex, polyglot, and global infrastructure as code, and you understand how to fully automate their management from a centralized git repository.


Join us, as we build a thriving cryptocurrency ecosystem through strategic investments in emerging cryptocurrency technology, and create the future of digital financial services.

Job region(s): North America
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