Senior Site Reliability Engineer

San Francisco, CA, Austin, TX, or Remote (US Only)

Full Time Senior-level / Expert
brightwheel logo
brightwheel
Apply now Apply later

Our Mission and OpportunityEarly education is one of the greatest determinants of childhood outcomes, is a must for working families, and has lasting social and economic impact. Brightwheel’s vision is to enable high quality early education for every child — by giving teachers meaningfully more time with students each day, engaging parents in the development of their kids, and supporting the small businesses that make up the backbone of the $100 billion early education market. Brightwheel is the most loved technology brand in early education globally, trusted by thousands of educators and millions of families.
Our TeamWe are a highly distributed team supporting fully remote employees across every time zone in the US. We also have hubs in Austin, Denver, and San Francisco. Our team is passionate, talented, and customer-focused. Our exceptional investor group includes Addition, Bessemer Venture Partners, Chan Zuckerberg Initiative, GGV Capital, Lowercase Capital, Emerson Collective, and Mark Cuban. 
We believe that everyone—from our employees to the students, teachers, and administrators we serve— should be given the opportunity to learn and thrive, whatever their background may be. We celebrate diversity in all forms because it allows our team and the communities we serve to reach their full potential and do their best work.
Our CultureWe challenge ourselves every day to improve quality of life—from our employees to the students, teachers, and administrators we serve. We care deeply about how our work enriches our customers now and scales for the future.
We are owners and see our work through. We are growth-minded, we iterate, and we seek to continuously improve. We are pragmatic, and we root decisions in data, logic, and intuition. Yet we value speed and a strong bias for action. We lean into collaboration, assume the best from everyone, and welcome differing opinions. We have audacious goals with a can-do attitude, break down walls to get stuff done, and are resourceful in order to accomplish more with less.

What You'll Do

  • Develop infrastructure and tooling solutions for complex product engineering projects towards a business goal; ship software that matters to our customers and to our company
  • Scale application infrastructure to handle over 1M requests per minute using pragmatic & distributed architectures
  • Improve engineering velocity by implementing best practices and frameworks; improve coding efficiency and quality
  • Be a steward of quality, scalability, security, and performance. You'll work with other engineers to ensure that we have a solid foundation that serves our customers, and enables the team to continue building a great product.
  • Drive sound, data-driven decision-making; analyze data insights to uncover opportunities to improve architecture for a great customer experience
  • Implement excellence in engineering process & culture across teams
  • Collaborate with product and engineering teams effectively and with empathy; promote technical learning across teams
  • Mentor junior engineers. Build trust and respect in the team.
  • Interview and evaluate engineering candidate technical capabilities to help grow our engineering team

Qualifications, Skills, & Abilities

  • You’re experienced with scaling and shipping complex, distributed services in AWS or equivalent using infrastructure as code
  • You’re an expert at building infrastructure and tools that make it simple to develop and run code; your stakeholders love to use the things you build
  • You make pragmatic technology choices at work and make time to learn in your slack time whenever appropriate. You don’t build science projects.
  • You care deeply about your work and are aware of how your attitude affects those around you; it’s obvious you’re having fun with your work and peers.
  • You are humble enough to use frameworks and technologies that aren’t your favorite but won’t have a materially negative impact; you strive to improve velocity with new frameworks & technologies
  • You experiment with many different types of development and project methodologies and have a healthy appreciation for what works; you drive engineering process and culture improvements
  • You focus on clear and concise communication because you understand it’s the biggest responsibility of your job as an engineer
  • You love to teach and learn from your peers
Candidates with varying backgrounds are encouraged to apply. We do not require prior knowledge of all the technologies in our stack, only a desire to learn them.
Brightwheel is proud to celebrate diversity and is committed to building an inclusive workplace regardless of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Job tags: AWS Data-driven
Job region(s): Remote/Anywhere North America
Job stats:  3  0  0
  • Share this job via
  • or

Explore more DevOps, Cloud and SRE career opportunities