Camera Fleet Reliability Lead

San Mateo, California

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Verkada
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About VerkadaAt Verkada, we’re rethinking what it means to be physically safe. Today, we build security cameras that detect action, identify danger and help keep people and places safe and secure. Using a combination of software and hardware, we’re transforming an industry that has seen little innovation for decades—and we already support thousands of customers. But this is just the beginning. We envision a world in which security systems feel as seamless and modern as the organizations they protect and our enterprise solution becomes a model for not just business security, but public security as well.
We’re growing incredibly fast, and so is our fleet of cameras. A fleet lead at Verkada owns the behavior of our cameras in the field and is responsible for keeping them running and recording - key to a company like ours! The fleet lead, and their team of reliability engineers, verify new code releases against a set of test cases, grow the test suite, monitor devices in the field, and are responsible for rolling out new updates - in short, everything related to keeping deployed devices running smoothly. 

Responsibilities

  • “Own” the behavior of deployed devices
  • Monitor deployed devices
  • Resolve issues when possible, forward to appropriate engineering team when necessary
  • Test and verify quality of new FW releases
  • Increase test coverage and test automation
  • Manage and monitor roll-out of new FW releases
  • Hire and build a fleet reliability team
  • Create device performance reports
  • Work with support to identify customer pain points, translating those to metrics and work items for the firmware team

Requirements

  • BS/MS in CS, Computer Engineering, EE (or similar). 
  • 5+ years project/program management, fleet management, or QA lead
  • 3+ years leading individual contributors 
  • Proficient in Python, Scripting, Go
  • Experience working in an agile team environment.
  • Experience designing and implementing tests for a hardware device, HIL 
  • Nice: 3+ years of experience as software engineer
  • Nice: C, C++ experience
About our teamBehind the scenes, we’re a team of computer scientists, hardware engineers and experienced founders who saw a chance to make a real impact. We’re united by the challenge of building beautiful products, designed for real people—and by our commitment to using technology responsibly. We believe keeping data private and secure is core to our safety as individuals, businesses and communities and we put great care into building systems that embody our values as people. Likewise, many of Silicon Valley’s top investors believe in us: we’re backed by Sequoia Capital, FirstRound, Meritech and Siemens (Next47).
Verkada is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status, and encourage all qualified applicants to apply.

Job tags: Go Python
Job region(s): North America
Job stats:  3  0  0
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