Staff Technical Program Manager, Infrastructure

San Francisco, CA

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Cruise LLC
We’re Cruise, a self-driving car service designed for the cities we love.
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We're Cruise, a self-driving service designed for the cities we love.

We’re building the world’s most advanced, self-driving vehicles to safely connect people to the places, things, and experiences they care about. We believe self-driving vehicles will help save lives, reshape cities, give back time in transit, and restore freedom of movement for many.

Cruisers have the opportunity to grow and develop while learning from leaders at the forefront of their fields. With a culture of internal mobility, there's an opportunity to thrive in a variety of disciplines. This is a place for dreamers and doers to succeed.

If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving cars, join us.

We’re currently hiring a Staff TPM to work with the Infrastructure Engineering Productivity team in San Francisco:

The Engineering Productivity team at Cruise operates and supports many critical systems and services that enable Cruise developers. These span across the needs of source control, continuous integration, continuous deployment, platform as a service, testing analysis, testing automation, and more.

Technical Program Managers are responsible for the “when” and the “how of the engineering program”, and are held accountable for our teams delivering projects within the agreed upon timeline and requirements.

Planning

  • Drive the formulation and review of department roadmaps and objectives on a quarterly and monthly cadence
  • Balance short-term agile planning and process with long-term planning and risk management
  • Maintain intimate knowledge of systems, and identify unnecessary complexity or unmet dependencies
  • Turn requirements and product specs into implementation roadmaps, including identifying cross-team dependencies and balancing new projects with tech debt or other proactive initiatives
  • Understand the bigger picture by using your technical expertise and problem solving abilities to prioritize and navigate blocking issues.

Execution

  • Ensure smooth execution of programs and continuously improve execution over time
  • Promote quality communication within the TPM group to efficiently execute, filter, summarize reporting across the department to resolve, raise issues and celebrate wins.
  • Lead and improve multi-functional planning and execution processes for other TPMs to follow and clarify mitigation path for execution decisions
  • Establish confidence from partner teams to continuously minimize distractions and encourage groups to maximize their output.
  • Drive and create processes for team tracking and execution
  • Perform risk management and scope management on projects, and identify blockers
  • Take a vague problem, crisply frame the challenge, identify a path forward, and drive an initiative over the finish-line.

Delivery

  • Partner with Product Manager and Engineering Managers to ensure acceptance criteria have been met, and that projects are completed and delivered on schedule
  • Validate non-functional requirements such as latency, performance, scalability, and cost for programs are delivered.
  • Communicate progress against schedule across multiple organizations

Day-to-day responsibilities include:

  • Lead multiple cross engineering projects
  • Develop project roadmaps and delivery plans
  • Work with engineers to define project success criteria and objectives
  • Communicate across teams and outside agencies about team progress & risks
  • Refine processes & tools used by your team and its multi-functional contributors
  • Own and report on project progress, proactively drive corrective action as needed
  • Build trusted relationships with team members and all relevant partners

You may be a good fit if you have:

  • 6+ years of shown TPM experience in fast-paced tech company
  • The ability to adapt and operate under ambiguity
  • Ability to influence without authority across engineering teams
  • Excellent program management skills and experience
  • Excellent communication and inter-personal skills
  • Bachelor’s or Master's degree in Computer Science or prior work experience as a software engineer
  • Familiar with Jira, confluence and the Atlassian stack is a plus.
  • Consistent track record of working from ambiguity to detailed solutions.
  • 2+ years experience in development, QA, backend, and/or infrastructure
  • Experience leading sophisticated fast-paced critical engineering initiatives spanning multiple teams and organizations, often with conflicting priorities and schedules

Bonus points!

  • Experience with robotics or autonomous vehicles
  • Experience with large real-time and/or high-availability systems
Why Cruise?
  • Our benefits are here to support the whole you:
    • Competitive salary and benefits 
    • 401(k) Cruise matching program 
    • Medical / dental / vision, AD+D and Life
    • One Medical membership
    • Flexible vacation and company paid holidays
    • Healthy meals and snacks provided for non-remote employees
    • Paid parental leave
    • Fertility Benefits 
    • Dependent Care Flexible Spending Account, subsidized by Cruise
    • Flexible Spending Account 
    • Monthly wellness stipend
    • Pre-tax Commuter Benefit Plan for non-remote employees
  • We’re Integrated
    • Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale.
  • We’re Funded
    • GM, Honda, Microsoft, SoftBank, & T. Rowe Price, have invested billions in Cruise. Their backing for our technology demonstrates their confidence in our progress, team, and vision and makes us one of the leading autonomous vehicle organizations in the industry. Our deep resources greatly accelerate our operating speed.
  • We’re Independent
    • We have our own governance, board of directors, equity, and investors. Our independence allows us to not just work on the edge of technology, but also define it.
  • We’re Vested
    • You won’t just own your work here, you’ll have the potential to own equity in Cruise, too. We are competing in a market that is projected to grow exponentially, which gives our company valuation room to grow.

Cruise LLC is an equal opportunity employer. We strive to create a supportive and inclusive workplace where contributions are valued and celebrated, and our employees thrive by being themselves and are inspired to do the best work of their lives. 

We seek applicants of all backgrounds and identities, across race, color, ethnicity, national origin or ancestry, citizenship, religion, sex, sexual orientation, gender identity or expression, veteran status, marital status, pregnancy or parental status, or disability. Applicants will not be discriminated against based on these or other protected categories or social identities. Cruise will consider for employment qualified applicants with arrest and conviction records, in accordance with applicable laws.

Cruise is committed to the full inclusion of all applicants. If reasonable accommodation is needed to participate in the job application or interview process please let our recruiting team know or email HR@getcruise.com.

We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. To help us track the effectiveness and inclusivity of our recruiting efforts, please consider answering the following demographic questions. Answering these questions is entirely voluntary. Your answers to these questions will not be shared with the hiring decision makers and will not impact the hiring decision in any way. Instead, Cruise will use this information not only to comply with any government reporting obligations but also to track our progress toward meeting our diversity, equity, inclusion, and belonging objectives.

Vaccine Mandate. 

At Cruise, we’re tasked with leading in the communities we serve — and doing our part to help keep our communities and our teams safe. Our #StaySafe culture transcends and informs all we do, and because of this, as of October 31, 2021 Cruise will be mandating COVID-19 vaccinations for all US-based Cruisers who need or want to access any of our US Cruise facilities and engage in any business travel — including attending any in-person Company-sponsored event. 

If you are unable to get a vaccine due to a medical condition, disability, or a strongly-held religious belief, Cruise will consider requests for an accommodation.

Note to Recruitment Agencies: Cruise does not accept unsolicited agency resumes. Furthermore, Cruise does not pay placement fees for candidates submitted by any agency other than its approved partners.

Job tags: Jira Testing
Job region(s): North America
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