Site Reliability Engineer

Remote

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Squire
Squire | Barbershop Point of Sale & Management System - Squire is a barbershop point of sale and management system that helps businesses improve operations and increase sales
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WHO WE ARE

Squire is a booking and payment platform that connects people with great barbers nationwide. Squire makes it easy to discover and book the best barbers wherever you are, in just a few taps. 

Squire is also the premier management platform for barbershops. Using Squire, barbers are able to engage their customers, process bookings and payments and better market their business through Squire’s “barbershop discovery” capabilities. Fully integrated with a point of sale, inventory management and payroll systems, Squire is a one-stop solution for barbershop owners to efficiently operate their business.  

With headquarters in New York and a presence in major cities in the United States and Canada, Squire has quickly become a market leader in technology solutions for the barbershop industry nationwide.

Reid Christian, an investor at Charles River Ventures (CRV) who led the Series B, said that he knew Squire would be a success when he experienced the product at Rust Belt Barbering in Buffalo, New York. Christian compared Squire to a “Venmo-like experience” with transactions. He estimates billions of dollars in men’s grooming spend.

As shops reopen, Squire is in a good, timely spot to be adopted by the masses. For the co-founders, the incoming wave of interest was affirmed a long time ago. For more information, please visit getsquire.com or download the Squire iOS and Android apps from the App Store.

SUMMARY

SQUIRE is looking for an exceptional Site Reliability Engineer to join our DevOps team. The Site Reliability Engineer will empower our users with a rich feature set, high availability, and stellar performance level to pursue their missions.

REPORTS TO

Director of DevOps

JOB DUTIES AND RESPONSIBILITIES

  • Run the production environment by monitoring availability and taking a holistic view of system health.
  • Build software and systems to manage platform infrastructure and applications.
  • Improve reliability, quality, and time-to-market of our suite of software solutions.
  • Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve.
  • Provide primary operational support and engineering for multiple distributed software applications.
  • Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding.
  • Partner with development teams to improve services through rigorous testing and release procedures.
  • Participate in system design consulting, platform management, and capacity planning.
  • Create sustainable systems and services through automation and uplifts.
  • Balance feature development speed and reliability with well-defined service level objectives.
  • Ensure infrastructure and services maintain stable, compatible, and supported version levels.
  • The duties and responsibilities outlined above are not a comprehensive list and additional tasks may be assigned from time to time based on business needs. 

REQUIREMENTS AND QUALIFICATIONS

  • Strong knowledge of Amazon Web Services (AWS) networking, services, and architecture.
  • Knowledge of Terraform Open Source, Terraform Cloud or Enterprise, and the AWS Terraform provider.
  • Experience working with the Atlassian suite of products (Bitbucket, Jira, Confluence).
  • Proficient understanding of code versioning tools, such as Git.
  • Experience working with enterprise reporting and monitoring tools (New Relic strongly preferred).
  • Knowledge of networking fundamentals.
  • Experience with one or more scripting languages (Bash, Python, etc).
  • Experience working with configuration management software.
  • Knowledge of container-based architecture, management, and orchestration is a plus.
  • Familiarity with CI/CD pipelines and automation (Jenkins preferred).
  • A can-do attitude that can hit deadlines without cutting corners or sacrificing structural integrity.
  • Excellent oral and written communication skills.
  • Strong emotional intelligence and an ability for dynamic partnership across departments.
  • Detail-oriented and data-driven.
  • Able to successfully organize and manage working with an agile team in 2-week sprint cycles.
  • Impeccable time management and able to manage multiple projects simultaneously.
  • Able to consistently estimate work to hit delivery timelines without losing good work-life balance.
  • Self-motivated and self-sufficient with a strategic mindset.
  • A proactive approach to spotting problems, areas for improvement, and performance bottlenecks.
  • Degree not required. Please provide a link to any repos/websites you have demonstrating your work. Provide credentials for me if required.

Squire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job region(s): Remote/Anywhere
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