Cloud Architect - Elastic Engineering

Mexico - Remote(Jalisco/Mexico Only)

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Rackspace
As a cloud computing services pioneer, we deliver proven multicloud solutions across your apps, data, and security. Maximize the benefits of modern cloud.
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We are looking to hire a passionate, creative, and curious Cloud Architect with the ability to lead customer projects and engagements. This role will help drive the delivery of a variety of projects for customers, including new development and the modernization of existing cloud infrastructure and applications. You will be part of a team designing, automating, and deploying services on behalf of our customers. We have deep experience applying DevOps techniques in virtually every industry. Every week is different and the problems you will be challenged to solve are constantly evolving. We know and understand DevOps. We help build and create automation that enables our customers to save time and other resources.
If you like a challenge, you’ll love it here, because we’re solving complex business problems every day, building and promoting great technology solutions that impact our customers’ success. The best part is, we’re committed to you and your growth, both professionally and personally.

What you will be doing:

  • Work with customers to align business goals to technology solutions in a variety of projects
  • Designing well-architected, documented and tested software and infrastructure solutions that meet customer requirements
  • Architecting solutions for migrations, containerization, and transformation tools and projects to customers and internal teams
  • Writing infrastructure as code
  • Serving as a technical mentor to other team members
  • Serving as escalation for environment troubleshooting
  • Identifying and addressing bugs, deficiencies, and performance bottlenecks
  • Participating in an agile delivery team, helping to ensure the technical quality of the features delivered across the team, including documentation, testing strategies, and code review
  • Leading and presenting technology discussions to client
  • Helping to determine the technical feasibility of solutions for business requirements
  • Meeting customer SLAs and managing communication in case of issues
  • Configuring and maintaining backup, monitoring, and alerting systems for multiple clients
  • Interacting with teams and customers in different time zones for ensuring 24×7 support
  • Developing advanced Linux/Windows deployment and management automation (Bash/PowerShell/Python/Chef/Ansible)
  • Remaining up-to-date on emerging technologies and architecture and propose ways to use them in current and upcoming projects
  • #LI-Remote #LI-TJ1

Qualifications & Experience:

  • Experience leading technical projects including designing solutions based on business and technical requirements through implementation
  • Able to comfortably design, architect, and oversee implementation of technical solutions and projects
  • Proficient in networking and security
  • Advanced expertise of common cloud services (Databases, Containers, Compute, Storage, Serverless, etc.)
  • Service architecture and advanced container experience in Docker and/or Kubernetes
  • Experience with CI/CD and code management tools (Git, TFS, Jenkins, etc.)
  • Extensive experience with Terraform
  • In-depth knowledge of configuration management frameworks such as Puppet, Chef, or Ansible
  • Experience leading and mentoring engineers
  • Experience in performance management of database engines (MySQL, MSSQL, Postgres, DynamoDB, MongoDB, ElasticSearch)
  • Some experience with any of the following C#, Node.js, Python, Ruby, Go
  • 2 to 3 industry-recognized certifications (AWS, Kubernetes, Chef, Microsoft, etc)
  • Knowledge of regulatory frameworks and their impact on design considerations (HIPAA, PCI, ITAR, etc)

Experience:

  • Requires a minimum of 10 years of combined technical support experience and pre-sales technical support experience

About Rackspace TechnologyWe are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.  More on Rackspace TechnologyThough we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
Job region(s): Remote/Anywhere North America
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