Incident Automation Engineer

US Remote or Canada

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Magic Leap
Magic Leap 1 is a lightweight, wearable computer with enterprise-ready solutions that are designed to increase productivity in the workforce.
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Incident Automation Engineer

Job Description

Plantation FL (or Remote)

The Incident Automation Engineer is directly responsible for designing, developmenting, automating, managing, monitoring, and enhancements within the core engineering team. The successful candidate will drive and support the implementation of defining how the future of Magic Leap  automation infrastructure will be architected.This role combines software and network engineering to deliver a highly scalable, distributed, fault-tolerant Infrastructure in a hyper-agile environment. 



  • Develops solutions to increase service stability through automation and process re-engineering
  • Builds and supports tools and systems that the enterprise will use to deploy their software into production
  • Participates in rotating on-call duties in a 24x7x365, team
  • Updates job knowledge by studying state-of-the-art tools and techniques; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations
  • Helps development teams operationalize their efforts to enable self-ownership of production services
  • Supports and develops colleagues by providing advice and coaching


  • Solid foundation in UNIX based systems including proficiency with UNIX tools like SSH, grep, sed, awk, find, etc.
  • A solid understanding of networking and core Internet protocols (e.g., TCP/IP, DNS, TLS, SMTP, HTTP)
  • Strong programming skills in a modern language. Golang, SQL, Java, Node.js, Ruby, Python, etc.
  • Ability to script in a shell language (Bash or POSIX Shell)
  • Experience with public cloud providers ( Google Cloud Platform, AWS, etc.)
  • Experience working with containers (Docker, Kubernetes, ECS, etc.)
  • Comfort with frequent, incremental code testing and deployment (e.g Github, Gitlab, Bitbucket, etc.)
  • Strong grasp of automation tools (Terraform, Jenkins, Gitlab CI, Bitbucket Pipelines, etc.)
  • Comfort with collaboration, open communication and reaching across functional borders
  • Background in content delivery network and DDoS mitigation services (Cloudflare experience preferred).
  • Ability to remain calm under pressure and take command of a recovery effort.
  • Minimum of five years experience working in a software engineering or development role


  • BA/BS in Computer Science or equivalent experience

Additional Information

  • All your information will be kept confidential according to Equal Employment Opportunities guidelines.


Job region(s): Remote/Anywhere North America
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