IDT is hiring a

Voice Engineer - Guatemala

This is a full-time work from home opportunity for a star Voice engineer, it does not matter where you are located as long as you bring value, have fast internet bandwidth and can drive / deliver on desired initiatives.  

IDT(www.idt.net) is a US communications and financial services company founded in 1990 and headquartered in New Jersey. Today it is an industry leader in prepaid communication and payment services and one of the world’s largest international voice carriers. We are listed on the NYSE, employ over 1500 people across 20+ countries, and have revenues in excess of $1.5 billion.

We are looking for a Voice Engineer to join our team that is managing a large international VoIP network. Our group is achieving the larger mission of IDT by providing the means for our customers to communicate around the world. You can be a part of this essential group by demonstrating a high level of experience with various protocols and call processing knowledge, including: TCP/IP, SIP/SIP-T, SIG TRAN, traffic engineering and shaping QoS in a fully converged network.

The right teammate would enable our department to develop and implement voice over IP systems management tools and processes to support voice system capacity management, alert management, and performance management.

We expect that you will grow with us in the following ways:

  • Collaborate with leadership in the design and development of future VoIP networks as the company grows
  • Product evaluation, quality assurance, participation in product development and in-depth troubleshooting

Experience Needed:

  • 3 or more years of experience in the design, installation and configuration of large scale voice communications hardware and software.
  • QA and test automation experience across multiple product lines.
  • Agile Methodology
  • 24 hours on call support may be required
  • Scripting knowledge with Python, Perl, or Javascript is a plus

About You:

  • Designed, operated, and managed Voice over IP networks
  • Bachelor’s degree in computer science or engineering, or equivalent work experience
  • Understanding of packet analysis tools and proficient at debugging SIP
  • Customer oriented, Agile mindset
  • Knowledge of Routing and Switching Protocols, VoIP, PBX, and Hosted Telephony
  • Experience with Big Data
  • Exceptional analytical skills

Please attach CV in English.
The interview process will be conducted in English.

ONLY accepting applications from LATAM.
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