The Store Stylist is integral to our store as they are the ones who work directly with our customers, creating a warm welcoming customer experience and providing our customers with the highest level of product education and styling recommendations.
We are looking for Styling Associates to join our store teams with part time availability, including evenings & weekends.
About Catbird
In our 18 years in business, Catbird has become an icon, the ultimate destination in New York City for gifts and jewelry. Located in Soho and Williamsburg, Catbird is a mecca for an international cast of shoppers who come to visit the brick and mortar stores of their beloved website. Both our stores and website are filled with a carefully curated selection from New York’s most exciting designers, including our in-house line of jewelry. The Catbird line is made in our Brooklyn studio, using ethically sourced materials and conflict-free stones. Highly trained Catbird jewelers oversee every step of the process. We are dedicated to a return to local manufacturing – what our neighborhood was famous for. Catbird is a proud member of the CFDA, certified Made in New York, and No Dirty Gold.
The key to our success is remaining true to our values:
-Catbird is more than a jewelry brand. We are a community of customers, employees, and creative partners who have the power to create positive change. Our commitment to being an anti-racist organization is an ongoing one that requires actively championing diversity, inclusion, and equity
-We believe in making and selling things people will want to keep forever and will bring continuous joy.
-We believe in doing everything we can ourselves.
-We believe in always thinking of the long game and not focusing on a quick profit.
-We believe we are the best at what we do and we work hard to make sure we know how to sustain it as we grow.
-We believe in treating everyone (coworkers, customers, vendors) with deep respect, kindness, and honesty.
Key Responsibilities
- All aspects of customer service to create a welcoming, and helpful buying experience for our customers.
- Awareness of full product assortment and able to educate our customers about product knowledge and styling.
- Style customers based on the customer preferences and needs.
- Offers suggestions to the customer that are personalized and compliments their requests.
- Assists managers in restock, receiving, cleaning, and maintaining inventory & visual standards throughout the store.
- Creates a delightful last impression while ringing customers out on our Point of Sale system, with accuracy & efficiency.
- Conduct In-Person and Virtual Wedding Engagement / Styling appointments.
Our Ideal Candidate
- Retail experience required, jewelry experience a plus
- Looking for someone who understands that customer service is the MOST important thing
- Someone who is nice, friendly, and easy to get along with.
- Loves to work collaboratively with a store team and truly enjoys connecting with people!
- Someone who likes to style and make product recommendations.
Compensation starts at $20/hour plus bonus incentives
