Social Media Intern

We're not telehealth and we're not a traditional doctor's office: we're the best parts of both.

Our mission at Rezilient is simple: to make access to primary care convenient, timely and seamless. Because we virtually beam our doctors into our CloudClinics, our members can choose their doctor based on their preferences, not their location, for a completely different primary care experience.

Our doctors can be anywhere, while our CloudClinics are conveniently placed close to where people live, work and shop. Each CloudClinic is staffed by an experienced clinic specialist who becomes the doctor’s hands. Our members can also interact with their Rezilient doctors through chat and video, providing a continuous relationship with their doctor no matter where they are.

Above all, our tech-forward approach streamlines the primary care experience so our doctors have the time to treat our members as a whole person, not just a collection of symptoms. And we’re continuing to add specialty services and breakthrough technology to offer the most comprehensive, convenient care possible.

We are seeking a highly motivated and creative social media intern to join our growing marketing team. As the social media intern, you will play a critical role in driving engagement, growing our social media presence, and building our brand. As a Social Media Manager, you will be responsible for creating original text and video content, managing posts and responding to followers. We expect you to be up-to-date with the latest digital technologies and social media trends. You should have excellent communication skills and be able to express our company’s views creatively through social media, ensuring high levels of web traffic and customer engagement. This position is located at our St. Louis HQ in the beautiful DeBaliviere neighborhood, steps from Forest Park.

Key Responsibilities

• Develop and execute a social media strategy to increase brand awareness and engagement
• Create and curate engaging, informative, and shareable content for social media platforms, including Facebook, Instagram, Twitter, and LinkedIn
• Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news)
• Monitor SEO and web traffic metrics
• Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency
• Communicate with followers, respond to queries in a timely manner and monitor customer reviews
• Oversee social media accounts’ design (e.g. LinkedIn timeline cover, profile pictures and blog layout)
• Conduct market research and stay up-to-date on industry trends and best practices in social media marketing
• Collaborate with the marketing team to create a content calendar and ensure consistent messaging across all social media channels
• Monitor and respond to customer inquiries and feedback on social media platforms
• Analyze and report on the success of social media campaigns and provide insights and recommendations for improvement
• Stay up-to-date with current technologies and trends in social media, design tools and applications

Requirements

• Excellent copywriting and communication skills
• Ability to deliver creative content (text, image and video)
• Knowledge of online marketing channels
• Familiarity with web design preferred
• Knowledge of SEO, keyword research and Google Analytics preferred
• Proficiency in using social media management tools, such as Hootsuite or Sprout Social preferred
• Currently enrolled in a bachelor's or master's program, or recently graduated, with a major in marketing, communications, or a related field

Benefits

• Work closely with company CEO / Founder
• Learn how a tech startup scales
• Ergonomic Desk Setup @ HQ