Social Media Intern

Who We Are:

At Auctane, we are united by a passion to help sellers — wherever they are, however they operate — fulfill the promises they make to consumers. The Auctane mission is to fuel commerce through exceptional delivery. We make it possible for businesses to meet the ever rising expectations of their customers, and we make the world smaller and more accessible to consumers everywhere.

Auctane brands enable hundreds of thousands of merchants to annually deliver billions of products — over $200 billion worth — to customers around the globe.

And Auctane is just getting started.

Auctane is a team of shipping and software experts with a passion for helping merchants move their ideas, dreams and innovations around the globe. The Auctane family includes ShipStation, ShipWorks, ShipEngine, ShippingEasy, Stamps, Endicia, Metapack, Shipsi, GlobalPost, and Packlink. Our partners include Amazon, UPS, USPS, eBay, BigCommerce, Shopify, WooCommerce, and Walmart. 

Auctane’s Values

The Customer is our mission.

Our company was built in service of our customers. Every time we answer the phone, write a line of code, hire a new team member, form a partnership, or build a new interface it is explicitly because we believe that action will improve the life of our customers.

We work with the best people.

We will only work with people who are enthusiastic about their work, respectful of diverse ideas and backgrounds, and who possess the ability to work both independently and as part of a team.

We only play offense.

We’re on a mission to reach and help every mailer, shipper and merchant on the planet. Because of this we move with urgency, take risks, and are determined to ship solutions quickly.

We expect exceptional outcomes.

We are a rapidly growing company with intent. We expect to continue to deliver market transforming solutions for our customers and challenging growth opportunities for our employees.

We are direct and authentic.

We have a genuine empathy for our employees, partners, and customers. We serve that empathy by treating everyone the way we would like to be treated - openly, ethically, and honestly. We set expectations clearly and hold ourselves accountable to what we commit.

2023 AuctaneU Summer Internship Program Outline:
Applicants must be currently enrolled in undergraduate or graduate program at an accredited university

Interviews:  On a rolling basis through March, 2023
First Day of onsite Orientation is on June 6, 2023

Last day of the Internship Program: August 11, 2023

This is a paid internship

Ability to work onsite and 40 hours per week (except for the week of July 4th)

Position(s) are onsite in Austin, TX

About The Role:

This is a 10 week internship role within the Marketing department.

What You Will Be Doing:

1. Schedule social media posts using our scheduling platform, Khoros Marketing.
2. Write social captions and copy, as needed. 
3. Assist with social media content creation (e.g. Instagram stories, creating videos for TikTok and Instagram Reels). 
4. Participate in campaign brainstorming and assist with the execution of social media campaigns. 
5. Work closely with the Social Media Manager to expand the reach of social media activities (e.g. liking, resharing, and engaging with content). 
6. Oversee all incoming social media comments from Twitter, Facebook, LinkedIn, and Instagram and assign to the appropriate team members for responses, as needed.

What We Are Looking For:                                        

• Foundational knowledge of and passion for social media best practices.
• Excellent verbal and written communicator with strong attention to detail.
• Excellent organizational and time management skills.
• Proficiency with Google and/or Microsoft Office functions (email, calendar, Dropbox, word, sheets, excel)

What will Make You Stand Out:      

• An eagerness to learn and grow social media capabilities. 
• Displays high energy and ability to motivate self and others.
• Have a positive, can-do, and resilient attitude.
• Self-motivated with an ability to work independently as well as part of a team.                          
• Located in or near the Austin, Texas area

 The Tech:                                       

• Khoros Marketing
• Khoros Care 
• Social Media Platforms (Facebook, Instagram, LinkedIn, Twitter, TikTok, Youtube) 

Travel Requirements (if applicable):              

NA

Additional Position Duties: (The following is a list of what all employees, except those with medical accommodation, may be regularly required to do.)

•             Sit for prolonged periods of time
•             Utilize wrist and hands for a prolonged period of time
•             Walk short distances
•             Stand for short periods
•             Speaking and conversing with others
•             Lift up to 25lbs without assistance up to chest height

Equal Opportunity Employer/Veterans/Disabled

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