Why project44?
At project44 we’re on a mission - to make supply chains work.
project44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility platform that tracks more than 1 billion shipments annually for the world’s leading brands. The undisputed leader in the market, project44 was named the Leader in the Gartner Magic Quadrant, #1 in FreightWaves’ FreightTech 25, and the Customer’s Choice in Gartner Peer Insights’ Voice of the Customer report. project44 is headquartered in Chicago with a diverse and fast-growing, global workforce.
If you’re eager to be part of a winning team that works together to solve some of the most challenging supply chain challenges every day, let’s talk.
Description:
project44 is looking for a Site Reliability Engineer to join our engineering team. You will work
in a fast-paced Agile environment developing and implementing services that improve
engineering and support teams.
Responsible for availability, latency, performance, efficiency, change management,
monitoring, emergency response, and capacity planning
Collaborate closely with product developers to ensure that the designed solution responds
to non-functional requirements such as availability, performance, security, and
maintainability
Drive high reliability into systems by working closely with software development, DevOps and QE teams
Build proprietary tools from scratch to mitigate weaknesses in incident management and
software delivery
Implement strategies that increase system reliability and performance through on-call
rotation and process optimization
Implement automation for improved collaborative response in real-time, besides updating
documentation, runbook tools, and modules to ready teams for incidents
Ensure that DevOps and software developers are reviewing incidents and documenting
the findings to enable informed decision-making
Participation in 24x7 on-call rotations
Ensure that error budgets are maintained and SLOs are met
5+ years of experience in development/production support
Programming experience in Python or Java
Familiarity with any linux os (Redhat, Fedora, etc.) and troubleshooting tools and techniques
GCP cloud infrastructure working experience preferred, but AWS/Azure experience is also welcome
Container orchestration system (Kubernetes, helm) experience
CI/CD tooling and techniques (Jenkins, ArgoCD, etc.) experience
Familiarity with Infrastructure as code (Terraform)
Excellent written and verbal communication skills with the ability to present complex
technical information in a clear and concise manner to a variety of audiences
Self-motivated, independent, and high-performance individual, with ability to learn new
technologies and become productive extremely fast
Willingness to work in different shift timings
Programming experience in Go, Rust, etc.
Familiarity with performance testing
Strong working experience in New Relic, Signal FX, Data Dog, Cloud Watch, or other similar tools
Experience in creating/supporting Restful APIs
Working knowledge of unified log management systems like log entries, log stash, sumo
logic & grey log
Experience leading a small team
Diversity & Inclusion
At project44, we're designing the future of how the world moves and is connected through trade and global supply chains. As we work to deliver a truly world-class product and experience, we are also intentionally building teams that reflect the unique communities we serve. We’re focused on creating a company where all team members can bring their authentic selves to work every day.
We’re building a company that every one of us at project44 is proud to work for, and our journey of becoming a more diverse, equitable and inclusive organization, where all have a sense of belonging, is shaped through the actions of our leadership, global teams and individual team members. We are resolute in our belief that each team member has an equal responsibility to mold and uphold our culture.
project44 is an equal opportunity employer seeking to enrich our work environment by creating opportunities for individuals of all backgrounds and experiences to thrive. If you share our values and our passion for helping the way the world moves, we’d love to review your application!
For any needed accommodations during the hiring process, please email recruiting@project44.com. Even if you don’t meet 100% of the above job description you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role’s requirements.
About project44
Since 2014, project44 has been transforming the way one of the largest, most important global industries does business. As transportation and logistics continues to evolve and customer expectations around delivery become more demanding, industry technology must rise to the occasion. In just a few short years, we’ve created a digital infrastructure that eliminates the inefficiencies caused by dated technology and manual processes. Our Advanced Visibility Platform is used by the world’s leading brands to track shipments, collaborate with supply chain partners, drive operational efficiencies, and create outstanding customer experiences.
