Senior Product Design Manager, Mobile and International

Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.  

Last year, more than $3.3 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers. 

As a Senior Product Design Manager for both our Mobile and International teams, you will lead a team of designers, influence our product leaders and directly help shape the vision for our mobile and international experiences. In this role, you will lead our mobile and international agendas across the Marketplace portfolio. You'll drive product direction, partner with researchers, facilitate collaboration, and use data to meet the needs of our users. You'll be an advocate for mobile first and represent both mobile and international product design across the company, creating better outcomes for the people we serve. This role will require approximately 40% of IC (individual contributor) product design work. 

Your Responsibilities:

• Be the source of truth for our mobile and international design story across our entire Marketplace portfolio, articulating where we are today, where we need to go, why we should go there, and how we should get there.
• Partner closely with product managers, and engineering teams.
• Think in terms of both mobile and international design systems. Be the authority in mobile UX/UI design. Remain current with mobile trends in product.
• Center our teams on user problems and help us uncover mobile moments of value.
• Partner closely with our Design Systems team to make sure that both mobile and international interests are represented in our design symbols and in our component library.
• Draw connections across siloed workflows, and surface challenges and influence our core product teams to take action.
• Optimize how we show up in the App store and communicate back to teams what apps are changing and mobile capabilities that could improve their experiences.
• Work with IC designers on their mobile design, elevating their work. As they build capabilities, make sure they drive the expected user value.
• Look ahead in the roadmap and anticipate where connections need to be made that support the mobile vision.
• Partner with PM and ENG to think through metrics and help to accelerate growth.
• Create a variety of design assets to communicate your concepts to a broad range of partners and end users; ranging from strategy and experience concepts to detailed shippable designs. 
• Facilitate cross-functional decision making using design-thinking methods.
• Skills and experience in user research, concepting, information architecture and product definition.

What it takes to catch our eye:

• Proven experience as a UX design manager, dedicated to the complete UX design and development lifecycle of several successful mobile app launches.
• Experience with international procuts a plus. 
• Growing influence and empathy for end users in roles where the merit of your ideas matters most and where you don't benefit from hierarchy
• ***Portfolio is required*** 

The annual base salary for this position in California and Washington ranges from $173,000.00 - $265,000.00. The range displayed reflects the minimum and maximum salary for this position in California and Washington, and individual base pay will depend on your skills, qualifications, experience, and location. Additionally, this position is eligible for the annual bonus plan or sales incentive plan and eligibility to participate in our long term equity incentive program.

Come change how the world works.

At Upwork, you’ll shape talent solutions for how the world works today. We are a remote-first organization working together to create exciting remote work opportunities for a global community of professionals.  While we have physical offices in San Francisco and Chicago, currently we also support hiring of corporate full-time employees in 19 states in the United States. Please speak with a member of our recruitment team to determine whether you are located in a state in which we are hiring corporate full-time employees. 

Our vibrant culture is built on shared values and our mission to create economic opportunities so that people have better lives. We foster amazing teams, put our community first, and have a bias toward action. We encourage everyone to bring their whole selves to work and grow together through development opportunities, mentorship, and employee resource groups. And oh yeah, we've also got amazing benefits - including medical insurance for you and your family, unlimited PTO, 401(k) with matching, 12 weeks of paid parental leave, and a generous Employee Stock Purchase Plan. Check out our Life at Upwork page to learn more about our benefits and the employee experience.

Check out our Life at Upwork page to learn more about the employee experience.   

Upwork is proudly committed to recruiting and retaining a diverse and inclusive workforce. As an Equal Opportunity Employer, we never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.