Senior Product Analyst

Nav is democratizing small business financing. In other words, we give small business owners access and control. Yes, this challenges the norm, but it means working with curious, purpose driven, dedicated, and inquisitively smart people who push themselves, our company and the community to the next level (and every level after that). We are the people behind the tech. And when it’s good, we look for better. We don’t over think the value we bring nor spend time trying to revamp mantras. We also do not come up with some crafty way to tell you who we are and what we offer. We are Nav! Here, you’ll gain a wealth of experience, learn the tricks of the trade, and work with winners. All companies say people are connected to their mission but in our case our mission and our people are one – it is a way of being not just a cause you are committed to. And since 2013, Nav has holistically and organically developed its own ideology because Nav can only be Nav.

We are looking for an experienced data analyst to join our Business Intelligence & Analytics team reporting directly to the Senior Manager of Analytics. This role will support our Financial Health line of business that aids the Cash Flow, Social Health, and Mobile solutions. To be successful in this role, you must be able to turn data into information, information into insight and insight into business decisions. Responsibilities span the full lifecycle of reporting and analysis including requirements gathering, metric mapping, design, development, user acceptance testing and deployment. You will also monitor performance and quality control to identify improvements. This is an ideal role for a business savvy data expert that is excited to get involved in, understand and deliver insights across, a rapidly growing FinTech company.

YOU WILL:

• Monitor the pulse of the business to anticipate needs and deliver dynamic reporting and insights to product managers and executive leadership
• Carry out experiments and testing, including recommending when testing is appropriate. Conduct performance analyses and monitor success of solutions.
• Gain expertise on company wide data structure to create and deliver holistic insights and translate them into meaningful and actionable recommendations
• Leverage key product datasets, including event stream data, to drive and execute product measurement that articulates health, success, and impact to the business 
• Communicate insights and results from analysis broadly. Use strong communication skills to provide routine updates at weekly funnel metric meetings and Quarterly/Monthly Business Reviews (QBR/MBR).
• Proactively contribute to, own, create, track OKRs for your Product team, keeping them accountable throughout the quarter
• Collaborate with the Data Engineering and Data Platform teams to support the translation of business needs into technical requirements
• Be a champion of our data to ensure integrity and accuracy

WHO YOU ARE:

• 5+ years of experience in a position drawing insights from data.
• Masters in a quantitative field like Economics, Mathematics, Statistics or equivalent.
• Expert use of analytical concepts including experimentation. Experience using AB testing tools such as Optimizely, LaunchDarkly etc. is a plus.
• Strong understanding of statistical techniques including linear regression models, tree based models, and Markov Chains. Ability to code in Python is a plus.
• Strong SQL skills for data wrangling and expertise in cloud data warehousing
• Able to structure datasets for broad use and apply data governance best practices
• You are comfortable running A/B tests that will support funnel optimization and increase conversion
• In-depth knowledge of ETL/ELT and data modeling techniques
• Experience with data visualization tools (Tableau preferred)  and analytics platforms (Heap preferred)
• Expertise in information design to tell cohesive and effective stories - always thinking of a 5 Whys Analysis
• Proven ability to deliver meaningful KPI’s, keeping stakeholders focused on the conversion metrics that matter.
• Strong ability to plan and manage numerous processes and projects simultaneously. 
• You influence and motivate others, align stakeholders, and communicate effectively
• You are passionate about moving the needle when it comes to data-driven decision making
• You can present multiple options, weigh tradeoffs and effectively prioritize business needs 
• You are comfortable operating on both strategic and tactical levels, simultaneously acting as an internal ambassador, educator, analyst, solutions architect, and implementer. 
• You have an affinity for a hyper-growth business.
• You are flexible and respond quickly and positively to shifting demands and opportunities with the ability to work under tight deadlines

Inclusion at Nav:

At Nav, we celebrate what makes our employees unique because the businesses we serve are progressively diverse and distinctly original. Navericks are diverse, side hustlers, immigrants, veterans, queer, and we push generational boundaries. We are college dropouts, PhDs, special needs parents, allies, pet owners and community leaders. Navericks are human. We are committed to upholding a safe, supportive environment where everyone matters. We are committed to making a better future for all of us. We have created a workplace where people of all backgrounds can express their identities authentically. To put it simply, we want you to be proud to be you.

Our Compensation Philosophy is simple but powerful:

At Nav, we are  transparent about our total rewards, including pay, across all levels and roles. We believe great, enduring relationships are grounded in trust and transparency. Compensation shouldn’t be a distraction, and employees should understand how pay and career advancement decisions are made. Providing equal pay for equal work is table stakes for being a great place to work. Gender and ethnic inequity should only be something that our children read about in history books. We believe providing Navericks with company ownership, competitive pay, and a range of meaningful benefits is the start of creating a culture where people want to give the best they’ve got — not because they’re simply making money, but because they’ve fallen in love with our vision, mission, values, and team.

During the interview process, our recruiter will be explaining how our rubrics work across all of our total rewards ( base, equity, bonus, perks, and benefit) offerings . The base salary for this role is targeted between $120K - $145K per year. Final offer amount is determined by your proficiencies within this level. 

Our impact on you:

Competitive Pay. Company Ownership. Unlimited Vacation. Benefits Day One. 6 Weeks Paid Parental Leave. Work From Anywhere (yes we were distributed before it was cool). Flexible Work Arrangements. Free Telehealth and Telemental Health For All Employees. Employee Networking and Events. Community Network Groups (women’s, PRIDE, culture). Meaningful Perks and Rewards. Learning and Development Opportunities. Pet Insurance. 

A Naverick’s DNA: 

• We look at the future and say “why not”; we see possibilities where others see problems or routines. We show the way ahead and are committed to achieving ambitious goals.
• We practice straight talk and listen generously to each other with empathy. We value different opinions and point of views. We ensure that we connect outside as well as inside to learn from others and inspire each other.
• We hold ourselves accountable for delivering results. We choose to not to be a victim of circumstance. We make decisions & take responsibility so that we can act & support each other, rather than adopting defensive, and “finger pointing” behaviors.
• As leaders we motivate & engage our teams to undertake beyond what they originally thought possible, by developing our teams & creating the conditions for people to grow and empower themselves through enabling & coaching.