Sendinblue is the European leader in digital marketing software. We are a complete Sales & Marketing toolbox: email, SMS, Facebook ads, chat, CRM, and more in one single SaaS platform. Our mission is to empower all companies with the tools they need to build stronger customer relationships and grow their business through meaningful interactions.
We are a rapidly growing team of more than 700+ employees, representing over 67 nationalities spread across seven offices in Paris, Berlin, Sofia, Noida, Bengaluru, Seattle, and Toronto.
At Sendinblue, all Sibers evolve in a multicultural, caring, and flexible environment. We are an international team composed of tech & non-tech profiles looking for talents that share our values: Empower the Customer, Build up Together, Impact First, Humbly Open, and People Company.
General mission of the position:
We are looking for a Marketing Project Manager to join our
Customer Success team. You will be able to help clients to implement their marketing strategies. You also make sure that our customers get the best experience and value out of their Sendinblue platform.
As a Marketing Project Manager, you will:
- Develop and maintain a strategic trusted advisor relationship with your clients:
- Understand and contribute to your clients marketing projects and roadmap and convert it into concrete action plans, and identify how our products could align with them
- Find solutions internally and with your clients to increase their performances
- Monitor your clients success:
- Proactively monitor your client’s KPIs to drive adoption & value and in order to prevent the churn
- Drive regular cadence with customer
- Drive value of our product and services:
- Identify opportunities and ensure growth attainment (Upsell & Cross sell)
- Provide internal feedback on how Sendinblue’s solution can be improved
What will contribute to your success:
- 5 years of relevant work experience as a Marketing Project Manager, Consultant, or CSM in a digital or communication agency.
- Excellent presentation, written and oral communication skills in English
- Experience in client-facing roles
- Experience in working on different business cases
- Strong ability to understand, manage and drive customers' needs and strategy
- Proven track record of sustained target achievement
- Proactive, autonomous
- Data-driven and team player
What we offer:
- A unique opportunity to join an international and collaborative scale-up environment in a hyper-growth context
- The chance to grow your professional and technical skills, with real room for career progression
- SIBOP: all Sendinblue employees are granted our shared ownership plan - the more Sendinblue will be evaluated, the more you will get
- Meal vouchers - Swile (12,5 € per day)
- Excellent private health care, of which 70% is covered by the company
- RTT
- Bi-annual global company offsite; inter-office trips (when the current sanitary situation permits)
- Work's council benefits (HelloCSE)
- Very competitive referral program
- Second parent leave: 1 month of fully paid leave
- English and French classes, and over 155000 courses available on Udemy Budget to support your workspace at home
- A modern office in a central location with free fruits, drinks & lots of fun activities
- Relocation package and visa sponsorship for international talents..and more!
Sendinblue puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination.
Sendinblue values work-life balance and offers flexible working hours and remote work. Most of our teams will be working mostly remotely and others will follow a hybrid model depending on the nature of the job. This policy is based on a mutual understanding between the Head of, Managers, and Team Members.
Our recruiting process will mostly be virtual (Hangout,Zoom) to provide a safe experience.
The timeline and details of the hiring process will be shared by the TA team during the first call.
