Where does this role fit in?
You’ll work closely with our Marketing Automation Team, offering best in class solution guidance and delivery. This role is multi-faceted and fast-paced, involving a variety of client work from creating, delivering and monitoring campaigns, handling and manipulating data as well as working on project work outside of scope that will help to improve our current processes.
The work we are doing with Salesforce Marketing Cloud is very much at the high end of the suite, and as such, this role presents a fantastic opportunity to widen and develop your skills in this highly sought-after specialism.
***Please note - we are now able to offer this position on a remote basis either in the UK or EU, as long as you have full eligibility to live and work in the country you are applying from***
In addition to the above, your responsibilities will also include:
- Undertaking data segmentations and data analysis tasks
- Building, developing and maintaining customer journeys
- Email campaign setup and execution; planning work schedules to ensure agreed service levels are agreed
- Communicate directly with other departments to ensure that expectations are managed accordingly, are met and be able to pro-actively provide solutions to any issues that may arise
- Liaise with internal teams to ensure that data and HTML content will work together seamlessly and to clarify requirements and development needs
- Set up, quality check and amend HTML to ensure that content is fit for broadcast
- Test, modify, correct and ultimately handle and monitor the final broadcast
- Pro-actively address any technical issues. Be able to problem solve and provide solutions to these issues
Essential Skills
We’re building a team of positive, proactive people, and for this role are looking for someone with the following skills and experience:
- 2+ years client facing experience with a proven customer focused attitude and excellent interpersonal & communication skills.
- Strong CRM and data driven digital marketing experience.
- Competency in SQL
- Technical literacy with familiarity in data processes and governance.
- Experience with Salesforce Marketing Cloud, including Journey Builder and Email Studio, with bonus points for individuals with Mobile or Social Studio.
- A strong knowledge of digital marketing industry standards and best practices with the ability to match client’s business requirements to product capabilities.
- Knowledge of using other platforms such as Adobe Campaign, Oracle Eloqua, Silverpop and Smart Focus would be an advantage, although not essential as this role will focus on Salesforce Marketing Cloud
What next?
If you are you interested in knowing more, we’d love to hear from you. Please submit your application and a member of our team will be in touch to talk next steps.
We Value Diversity
We champion and welcome diversity in our workforce and ensure all job applicants receive equal and fair treatment, regardless of age, race, gender or gender identity, religion, sexual orientation, disability, or nationality.
We are not only committed to increasing the visibility and recognition of talent from under-represented groups within our organisation, but the wider industry too.
At the end of the day, we make sure we take time to look after ourselves, each other, and the planet, because we’re always stronger together.
#LI-NW1
Benefits
Work’s a treat
On top of a competitive salary, you can expect a whole load of perks:
- 25 days’ holiday + bank holidays – we understand the importance of you getting some down time.
- Annual Wellbeing Day – enjoy an additional day on us to look after your physical and mental wellbeing.
- Pension Scheme – helping you save towards your retirement home in the sun!
- Corporate Medical Cash Plan – claim back the cost of your medical treatments.
- So many savings – through our online community platform, you can access dozens of daily deals, from money off top brands to discounts on days out.
- Employee Assistance Programme – our people are at the heart of everything we do, so if you’re happy, we’re happy.
- Cycle to Work Scheme – save on the cost of biking to work.
- Monthly Employee Awards - Employee of the Month programme with £250 bonus
- Raising money for charity including a paid Volunteer Day – we’re all about giving back… and having lots of fun in the process!
- Referral scheme – know the perfect person to join the team? You could bag £1,000 for a putting a good word in.
- Wellbeing Programme – giving you the opportunity to join regular, interactive Wellbeing Workshops or join our 30 plus Wellbeing Champions.
- Enhanced Family Friendly Leave – support for you and your family to help you navigate through the craziness of family life.
