Senior Leisure Travel Consultant | Cape Town (Hybrid)

Are you…

• Someone that prefers to deal with personalized luxury itineraries, working with high net-worth individuals?
• Someone that gets excited creating complex travel itineraries?
• Someone that lives, eats and breaths travel?
• The person your friends always turn to for suggestions on their holiday destinations?
• Always ‘in the know’ about all the new hotel openings about town and best places to go on holiday to?
• Someone who thrives in a fast paced and fun working environment?

Yes? - Then this is a great move for a dynamic travel consultant, to join an award winning, crisis resistant travel and leisure company working on specialist products. This is hybrid working so gives you that work life balance that everyone wants!

Yes? Read on…

Ten is looking for a passionate, motivated and resourceful individual to join our Travel team. As a Travel Specialist you will be fulfilling leisure travel requests on behalf of our members, including luxury journeys on behalf of high net worth members, complex flight inclusive itineraries covering several destinations within UK, Europe and world-wide.

Your exceptional customer service skills, commercial judgement, skillful use of travel research and booking technology, and passion for travel will deliver superb member satisfaction, high levels of supplier revenue and repeat usage of Ten for travel and other jobs throughout the business.

Who We Are

Ten Life Group is a global luxury concierge service and our travel department is offering a unique opportunity to join a vibrant team. Our clients and colleagues are the cornerstones of what we do, and we serve High-Networth (HNW) and UHNW clients with their requests for leisure travel. At Ten our goal is simple, to become the most trusted service business in the world.

We deliver our service through a combination of Ten’s proprietary, unique technology-enabled platform and the expertise of our highly trained lifestyle managers. Ten is growing quickly and has ambitious plans to keep innovating, inspiring and continuing to improve the lives of millions of members.

To find out more about Ten, please watch this short video This is what we do

Requirements

• Minimum of 5 years experience in outbound retail leisure travel essential
• Experience working with the UK outbound travel market will be advantageous
• Recent Global Distribution System experience is essential (within the last 2 years), Amadeus preferable.
• Excellent English communication skills (both written and verbal) ; additional language of advantage
• Be a well-travelled individual with extensive knowledge of global travel and destinations.
• Energetic and motivated team players who enjoy the challenge of meeting and beating targets
• Proven track record in European leisure sales as well as worldwide itineraries.
• Flexibility : be willing to work a set 5-day shift pattern which will include 1 weekend shift and a minimum of two (2) late shifts per week.
• Please note that if you live within a commutable distance of the office you will be asked to enter into a hybrid working arrangement.

Benefits

Our people are at the heart of the business and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

Rewards designed around you:

• A competitive salary depending on experience, plus performance-based bonus.
• Flexible work arrangements including Hybrid work possibilities
• Paid time away from work. Our employees enjoy a competitive paid time off package, including a day each year to volunteer time for a good cause that is important to you.
• Paid Sabbaticals. One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Extra Rewards. Lucrative Ten Loyalty Rewards program.
• Remote Working Holidays - possibilities to Travel and Work!
• Employee Discounts. Access to lots of great travel and entertainment discounts as our clients’ members would!
• We also offer a company contribution towards medical aid, and transport home for those working a late shift (applies to those who don't have a car).
• ICAS Employee Health and Wellness (EHWP) services which are confidential and free for all employees to use.
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Genuine career opportunities within a dynamic and international company.
• Safe & secure offices in the Foreshore with complimentary off-street parking.

Commitment to Diversity

We encourage diverse philosophies, cultures and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline or terminate, will be based on merit, competence, performance and business needs.

“Ten works with a small preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time. Ten Group is not responsible for any fees related to unsolicited resumes. ”