Senior Graphic Designer

See yourself at Twilio

Join the team as our next Senior Graphic Designer.

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to ensure you are naturally drawn to fast-moving action. You are an expert at leveraging visual identity and elevating the emotion of the brand so we stand out in crowded marketplaces. Translate business goals into highly effective strategic creative solutions. Provide high-level insight of creative industry applications or specific vertical business knowledge to lead the development of design strategy and branding of overall creative that delivers to business imperatives. Ensures graphic and strategic consistency across global brand and digital marketing deliverables, proactively aligning brand experience and creative requirements company wide. Strive to understand goals of business and ensure our design and creative output mirror the strategy. Experience communicating directly with the business, project owners and managers; good communication skills and diplomacy when dealing with internal team members and business partners - just as important to have fun and be proud of wha you create.

Responsibilities

In this role, you’ll:

• A strong strategic mindset and a systems thinking approach to design and brand identity.
• Ability to grasp and distill highly complex strategies and translate them into clean, focused, understandable solutions from brainstorming, brief creation to delivery of assets in a fast-moving and changing environment.
• Drive and evolve the expression of the brand, including the visual identity, across digital channels, product and marketing/sales channels lever gain guidelines as the base.
• Work closely with events, field marketing, and digital marketing teams to develop engaging and effective visual/graphic assets across channels, including website, organic/paid social, email, digital/physical display ads, and onsite/virtual events.
• Ensure consistency across multiple touch points and contexts, threading big and small deliverables together while adhering to brand guidelines.
• Deliverables may include design mockups, presentation design, production of visual assets, asset curation and creation, UI elements, iconography and typography creation and or expansion.
• Have an affinity for consistency, color use, typography, and a keen eye for subtle details while exercising a good eye for aesthetics.
• Self-starter, self-motivated, able to work independently, and perform multiple tasks under minimal supervision.
• Prioritize and execute multiple projects at once, efficiently meeting deadlines.
• Be an excellent communicator and storyteller both verbally and visually, bringing ideas to life using sketches, workshops, wireframes, journeys, prototypes, presentations and more to communicate clearly and move the needle within creative teams and with less design-fluent stakeholders.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• Ability to work productively within a team.
• A great eye for detail and the ability to work well under pressure.
• Strong internal and external relationship management skills.
• Agile and flexible thinking.
• Fluency in written and verbal English & Spanish.
• Experience applying usability testing techniques and principles.
• Experience applying a web design standard.
• Knowledge of web client technologies (browsers, HTML, CSS) (if applicable).
• Proficiency in Adobe Illustrator, Photoshop & Figma.

Location 

This role will be Remote - Colombia.

Approximately <10%> travel is anticipated. 

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.