· Responsible for strategically developing a customer to win new accounts for Rackspace.
· Identifies appropriate communication techniques for the specific customer.
· Utilizes sales process, product, and market knowledge to identify and close opportunities for targeted acquisition groups.
· Identifies selling strategy appropriate for the acquisition and creates a promoter.
· Develops relationships with internal segments based on mutual trust and respect (i.e. Sales Engineers and Support) enabling the creation of solutions for potential customer engagements.
· Must have the experience and business savvy necessary to interact directly with CTO, CIO, VP, and other senior roles within the customer organization
- Responsible for full sales cycle from lead to close for new customer acquisition.
- Finds a way to speak with the decision maker and ask questions to set the tone for the sale.
- Develops an understanding of the customer’s decision-making, business planning and budget processes and drives them to want to engage in business with Rackspace.
- Develops and nurtures relationships with key stakeholders to drive decisions that result in the close of the sale.
- Cultivates and maintains strong relationships with Support Teams, Account Managers and Sales Support Teams.
- Works closely with Sales Engineers, Technical Sales Reps to perform in-depth assessments of customer needs and infrastructures.
- Performs proactive assessments of how well Rackspace solutions meet the customer requirements and what customization would be required; presents the assessment to customers as part of the sales process.
- Maintains a high-level understanding of how existing customers are using Rackspace solutions and utilizes that knowledge to cross sell Rackspace’s portfolio of products.
- Collaborates with support teams and involves support in the sales process.
- Navigates and manages a 9 - 18 month sales cycle to keep Rackspace focused on winning the strategic customer.
- Utilizes business relationships to drive new opportunities.
- Expected to hit annual sales targets.
- Monthly target achieved through successful execution of sales leads and account penetration
- Typical duration of sales cycles should be 9-18 months
- KPIs, documentation, process tracked via Salesforce.com
About Rackspace Technology
We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.
More on Rackspace Technology
Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
