About Rokt
Rokt is the global leader in eCommerce technology, helping companies seize the full potential of every transaction moment to grow revenue and acquire new customers at scale. Live Nation, Groupon, Staples, Lands' End, Fanatics, UrbanStems, GoDaddy, Vistaprint and HelloFresh are among the more than 2,500 leading global businesses and advertisers that are using Rokt's solutions to drive more value through every transaction by offering highly relevant messages to their customers at the moment they are most likely to convert.
With our December 2021 Series E raise of USD$325M, Rokt is expanding rapidly and globally – operating in 14 countries across North America, Europe and the Asia-Pacific region with the largest office in NYC and a major R&D hub in Sydney. With more than 50% year-on-year revenue growth and vibrant company culture, Rokt has been listed in ‘Great Places to Work’ in the US and Australia. Our award-winning culture is guided by our eight core values: Smart with Humility, Conquer New Frontiers, Own the Outcomes, Enjoy the Ride, Force for Good, Raise the Bar, Communicate with Impact, and Disagree then Commit. These values help us attract, engage, and develop the right talent around the globe and ensure we have the right conditions to do our best work. Keen to join a fast-growing company and a vibrant culture? Learn more at rokt.com.
The Rokt engineering team builds best-in-class eCommerce technology that provides personalised and relevant experiences for customers globally and empowers marketers with sophisticated, AI-driven tooling to better understand consumers. Our bespoke platform handles millions of transactions per day and considers billions of data points which gives engineers the opportunity to build technology at scale, collaborate across teams and gain exposure to a wide range of technology. We are expanding rapidly in our major R&D centres in NYC and Sydney. We are passionate about using intelligent systems to improve the transaction moment for retailers everywhere. Come join us and build the future!
About The Role
Rokt is looking for a Security Engineer with a background in corporate device management.
This is a hands-on role where you will design and implement solutions to manage on- and off-boarding of devices, hardening and configuration of devices using an MDM solution, access control for devices to Rokt networks, maintenance of endpoint detection and response tooling, defining practices around the use of A/V and IoT equipment, etc.
You will partner with various Operations teams to ensure our offices run smoothly and staff have a smooth user experience during their time at Rokt, while ensuring all security concerns are identified and appropriately managed.
Responsibilities
- Design, implement, and maintain workflows and supporting tooling to on- and off-board employee devices, A/V equipment, IoT, etc
- Develop processes for device management, endpoint security, and vulnerability management in a non-Windows environment; write code to automate and scale repetitive operational tasks
- Audit and assess the security posture of Rokt devices or networks and the effectiveness of related processes, by developing automated, continuous audit tooling
- Maintain configuration of our MDM, EDR and VM solutions; test and manage the impact of configuration changes, new features, or OS upgrades
- Manage network security for our offices and remote workers, including network access control, WiFi access, remote access services, etc
- Create relevant documentation and processes to assist users; conduct training sessions
- Investigate common user problems and develop solutions to prevent similar issues from arising in the future
- Research and evaluate new products and services to improve our device and network management practices; assess business benefits and impacts of proposed solutions
- Manage relationships with relevant business departments, vendors and consultants
- Be on call and able to manage critical issues outside normal work hours
Requirements
- 4+ years of relevant experience
- Software engineering experience using modern languages (e.g. Golang, Python, … not bash/powershell)
- Prior experience in building and managing best-in-class device management practices, policies, and processes and deployments of company-wide MDM and EDR solutions in a non-Windows environment
- Knowledge of modern protocols and standards related to WiFi (WPA3), network authentication (SCEP, X.509, Radius), mobile device management, etc
- Understanding of macOS, iOS, Android and Chrome Browser Enterprise administration, support, troubleshooting, available security controls and applicable threats
- Ability to work and think quickly in fast-paced environments
- The mindset of a hacker, you’re always on the lookout to find and close vulnerabilities
Benefits
- Work with the greatest talent in town. Our recruiting process is tough. We hold a high bar because we have a high-performing, high-velocity culture - we only want the brightest and the best.
- Join a community. We believe the best things happen when we come together to solve complex problems and make meaningful connections with each other through interest groups, sports clubs, and social events.
- Accelerate your career. Develop through our global training events, ‘Level Up’ investment, online training courses, and our fantastic people leaders. Take your career to Rokt’speed - Grow your career in our rapidly growing company.
- Take a break. When you work hard, we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness days for all employees. We also believe taking time off in sync with one another is important. As such, we shut down our offices every year in late December/early January for two weeks, partially sponsored by the company. We also offer a paid Rokt’star Sabbatical for employees who have been with us for 3 years or more.
- Stay happy and healthy. Enjoy catered lunch every day and healthy snacks in the office. Plus join the gym on us! Rokt offers a monthly allowance to use on a gym membership or online fitness classes. We also provide all Rokt'stars access to free 1:1 coaching, therapy and digital mental wellness resources.
- Become a shareholder. All Rokt’stars have stock options. If we succeed, everyone enjoys the upside.
- See the world! Along with our global all-staff events in amazing locations (Phuket, Thailand in January 2020, Hawaii in May 2022), we also offer generous relocation packages for those interested in moving to another Rokt office. We have cool offices in great cities - New York, Sydney, London, Singapore, and Tokyo.
- Get the best of both worlds with a hybrid workplace. We firmly believe that we are better together - in-person interaction is an important part of our culture and supports our rapid growth through better apprenticeship and career development. We currently work 4 days a week in the office, allowing you to enjoy the best of both worlds (please note: this is subject to change based on the needs of the business and some support roles still require a full-time presence). One week per quarter, you also have the flexibility to work from anywhere.
- We believe in equality. Rokt is an Equal Opportunity Employer and recognises that a diverse workforce is crucial to our success as a business. We would love you to apply for one of our open roles - irrespective of socio-economic status or background, age, gender identity, race, religion, sexual orientation, colour, pregnancy, carer/family responsibilities, national and social origin, political opinion, marital, veteran, or disability status.
Salary Range - $160k-260k AUD per year plus equity
#LI-Hybrid
