Riga, Latvia

About us

Here at GoCardless, we’re building the world’s bank payment network. Bringing simple and secure direct bank payment solutions for people and businesses everywhere, as well as making open banking more accessible. GoCardless is used by 75,000+ organisations and counting, processing more than $30 billion of payments across 30 countries.

We’re an award-winning London based fintech, with additional offices in Riga, Paris, Melbourne and New York.

Sales Ops is a force multiplier and “the critical link between the development and the execution of the sales strategy and go-to-market strategy.”

The team’s mission is to increase the productivity and effectiveness of our customers and our GC colleagues by reducing friction in the sales process.

The role

Troubleshoot and solve issues within the Salesforce ecosystem
Supporting the business in problem analysis/requirements gathering and using their Salesforce knowledge to support solution design
Work with a broad range of stakeholders across teams to deliver on key projects and requirements
Full end to end testing of solutions to ensure they match the requirements
Apply best practices
Effectively collaborate across teams to determine technical and functional requirements
Ability to shape and translate a technology enabled vision into successful Business outcomes
Provide ongoing support for regular system maintenance
Help develop training material for new processes that are rolled out
Keeping up to date with the Salesforce release cycle and implementing appropriate changes
Drive alignment to our vision & strategy, so every GeeCee has a clear understanding of our priorities, why they’re important, and how their work impacts GoCardless’ success
Build trust and connection, so GeeCees are engaged as true advocates of the business; feel they have a clear voice, are listened to; and continue to deliver outstanding work through periods of transformational change
Foster and scale our fantastic culture, so GoCardless is an irresistible place to work, with a strong sense of belonging.

Desired skills

Experience working as a Technical Salesforce Administrator
Salesforce ADM201 Certified
Strong Sales Cloud knowledge
Experience with Salesforce Lightning
Strong database skills
Excellent Flow skills
Additional Salesforce Certifications
Experience working with CPQ and Experience Cloud highly desirable

Salary range: €1,500.00 - €2100.00

(some of) The good stuff

Wellbeing - stay healthy with dedicated support and medical cover
Work away scheme - gives you the option to work away from your country of residence for up to 90 days in any 12 month period.
Adaptive Working - allows you to work flexibly, around your lifestyle
Equity - all permanently employed GCs get equity to help you make a valuable contribution
Parental leave - to suit everyone embarking on life's great adventure
Learning Budget - lead your own development with an annual learning budget
Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work.

Diversity & Inclusion

We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We’ve got a long way to go, but here’s how we’re doing as of June 2022;

Female Employees - 46%

Ethnic background - 32%

Identify as LGBTQIA - 10%

Neurodivergent - 9%

We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report

Sustainability

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here.

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.

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